Exness Withdrawal Methods

Exness currently offers the following withdrawal methods. (*) If you have not completed profile verification (identity verification) at the time of withdrawal, you will not be able to process the withdrawal; therefore, you must complete all profile verification (identity verification) steps before initiating the withdrawal process.

When withdrawing funds from your Exness trading account, you must follow Exness’s withdrawal rules. Exness has established strict rules for deposits and withdrawals to prevent the unauthorized transfer of client assets. You do not need to worry about your funds being used for criminal activities such as money laundering. Please review Exness’s withdrawal rules before submitting a withdrawal request.

At Exness, all withdrawal methods are available free of charge. However, some payment methods may incur separate fees.

At Exness, the time it takes for funds to be credited varies depending on the withdrawal method. For the fastest withdrawal method—various online wallets (STICPAY)—funds are credited to your online wallet account immediately after the withdrawal process is initiated from your Exness trading account.For withdrawals (refunds) to credit/debit cards, the funds will appear on your card statement within approximately 1 to 14 business days. However, since the timing of refund processing varies depending on your card issuer, we recommend contacting your card issuer for details.

At Exness, the minimum withdrawal amount varies depending on the withdrawal method. While Exness does not impose an overall limit on the total amount that can be withdrawn, there is a limit on the amount that can be withdrawn per transaction for each method. If you wish to withdraw an amount that exceeds the per-transaction limit, you will need to split the withdrawal into multiple transactions.

Please note that if you have made a deposit using a credit or debit card, the maximum withdrawal amount is limited to the total amount you have deposited in the past. Any profits earned from trading can be withdrawn using other withdrawal methods.

Due to anti-money laundering regulations, withdrawals from Exness must generally be made using the same payment method used for the deposit. For example, please note that if you have only made deposits via credit card, you cannot select any other payment method as the withdrawal destination. Additionally, you must specify the trading account and currency used for the deposit when making a withdrawal.

Please note that for credit/debit cards, withdrawals (refunds) can only be made to the card used for the deposit; withdrawals to a different card are not permitted. Additionally, please be aware that you cannot withdraw profits that exceed the total amount deposited via card.

At Exness, if you have deposited funds using multiple methods, you must withdraw funds in the order of priority. From an anti-money laundering perspective, Exness gives top priority to withdrawals via credit/debit cards.Once the total amount deposited via each credit/debit card has been fully withdrawn (refunded), you may withdraw funds—including profits—using other withdrawal methods. Please note that, as a general rule, Exness does not accept withdrawal requests that deviate from this priority order.

At Exness, you can withdraw funds to the credit or debit card you used to deposit funds into your Exness trading account. We support three card brands: VISA, Mastercard, and JCB. Please note that there are no withdrawal fees for credit or debit cards. After submitting a withdrawal request, it typically takes 1 to 14 business days for the funds to be credited to your account.

Withdrawals made via credit or debit card are treated as refunds of your credit limit, so the withdrawal amount must always match the deposit amount. The total amount deposited using your credit or debit card constitutes the maximum withdrawable amount; any profits exceeding this total can be withdrawn using other withdrawal methods.

Please note that Exness prioritizes withdrawals to credit/debit cards above all other methods. Therefore, if you have used multiple deposit methods in the past, you must first complete withdrawals up to the total amount deposited via card.

If you select "Credit Card" on the withdrawal page in your Exness Personal Area to initiate a withdrawal, Exness will process the withdrawal within 24 business hours, and the card issuer will complete the refund within 1 to 14 business days.

For withdrawals made via credit or debit card, the refund process is initiated by reversing the transaction used to deposit funds into your Exness trading account. Credit card refunds are typically applied to your card’s available credit limit or credited to a designated bank account, though the specific procedure may vary depending on your card issuer. For debit card refunds, the funds are generally credited to the bank account linked to the card.

Withdrawals to credit/debit cards are processed as refunds of the amounts used for deposits; therefore, you cannot withdraw profits that exceed your total deposit amount. You may withdraw your profits using other withdrawal methods.

If you have deposited funds into your Exness trading account using multiple credit or debit cards, you must withdraw (or request a refund) the total amount deposited from each card back to the respective card. Please note that you cannot withdraw funds to a different card or withdraw an amount exceeding the total deposited amount for each card.

At Exness, even if you have updated the credit or debit card used to fund your trading account, you can still withdraw funds to the original card based on the information held by the card issuer. However, if the expired credit or debit card is not linked to a bank account, you will need to contact the Exness Support Desk to arrange a refund using an alternative withdrawal method.Additionally, if your credit or debit card is lost or stolen, please contact the Exness Support Desk with documentation proving the loss or theft of the card.

With Exness, you can withdraw funds from your trading account to your STICPAY account. Withdrawals via STICPAY support 20 currencies, including JPY (Japanese yen) and USD (U.S. dollars), making it the withdrawal method offered by Exness that supports the widest range of currencies.

With STICPAY, you can withdraw your funds—including any profits—starting with your first withdrawal, and there are no withdrawal fees. Once you initiate a withdrawal, funds are transferred in real time, 24 hours a day, 365 days a year.

If you select "STICPAY" on the withdrawal page in your Exness Personal Area to initiate a withdrawal, the transaction will be processed immediately, and the funds will be credited to your STICPAY account.

At Exness, we never unreasonably deny withdrawal requests. If your withdrawal is declined, it is likely due to a specific reason. In particular, if your situation falls under any of the following categories, your withdrawal request may be declined or returned, or it may take longer to process. Please review the potential causes of withdrawal declines and how to address them in advance.

At Exness, withdrawal requests are processed according to a specific priority order. Please note that if you submit a request that does not comply with Exness’s withdrawal priority rules, it will be rejected.Even if a withdrawal request via credit/debit card—which has the highest priority—has been completed but is marked as "Pending" due to some reason, you must first complete these requests before selecting another withdrawal method. Please also note that requesting a withdrawal to a credit/debit card after the refund period (90 days) has expired will also result in the withdrawal being rejected.

At Exness, different minimum withdrawal amounts and maximum withdrawal limits per transaction apply depending on the withdrawal method. Please note that requests that do not meet the minimum withdrawal amount or exceed the maximum withdrawal limit per transaction will be rejected and cannot be processed.

At Exness, you can withdraw funds even if you have open positions. However, since your available margin fluctuates constantly and there is a possibility of an unexpected stop-out, we do not recommend withdrawing funds while holding open positions.If the amount you wish to withdraw exceeds the available balance in your account, an error message such as "insufficient funds" will appear, and the withdrawal will be declined. Please ensure you have sufficient funds and resubmit your withdrawal request within the available withdrawal limit.

If your withdrawal request is declined by Exness, it may be due to an issue on the payment service provider’s end, such as an expired credit card or a frozen account. Even if there are no issues with the withdrawal process on Exness, if you are unable to withdraw funds or your request is declined, please check with your payment service provider to see if there is a problem on their end.