Privacy Policy
FXPLUS LLC (hereinafter referred to as “the Company”) recognizes that appropriately protecting the personal information of users is a critical responsibility as an entity that handles personal information. To promote such protection, we have established and published the following privacy policy, and we will ensure that all relevant personnel are fully informed of it and strive to protect personal information appropriately.
Handling of Personal Information
Regarding the Collection of Personal Information
When you use our account opening application service or contact us with inquiries, we will ask you to provide your personal information.
Purpose of Use of Personal Information
We will use the personal information provided by our users only for the purposes listed below.
[Level 1: Copies of various identification documents and personally identifiable information]
- For identity verification when using this service
- To verify your current address when using this service
- For identity verification purposes when opening a trading account with one of our partner brokers
- To verify your current address when opening a trading account with one of our partner brokers
- To verify the name on the bank account to which we will transfer the cashback from our campaign
- For identity verification purposes when closing trading accounts with our partner brokers
[Level 2: Personally Identifiable Information]
- To provide support services related to the use of the services offered by the affiliated brokers you have applied to
- To conduct a survey
- To provide information about our services and those of our partner brokers
[Level 3: Non-personally identifiable information]
- For the purpose of collecting statistical data
Disclosure of Personal Information to Third Parties
Except in the following cases, we will not disclose or provide the personal information you have provided to us to any third parties.
- When the user has given consent
- When disclosing information in a form that does not identify individuals (such as statistical data)
- When there is an urgent need to protect the life, physical safety, or property of our customers
- When disclosure to a third party is permitted by law or by guidelines
- When disclosure or submission is required by law
Management of Personal Information
We strictly manage the personal information provided by our users, implement preventive measures against leaks, tampering, loss, and destruction, and will promptly take corrective action should any such incident occur. We also conduct necessary training and awareness programs for relevant employees regarding the proper handling of personal information.
Inquiries, Corrections, and Deletions of Personal Information
If you wish to inquire about, correct, or delete the personal information you have provided to us, we will respond to your inquiry or correct or delete the information within a reasonable timeframe and scope, after verifying your identity.
About Cookies and Web Beacons
Cookies are a mechanism used by website providers to temporarily store data on a visitor’s computer via a web browser. Web beacons are very small images embedded in web pages or HTML-formatted emails.
We use cookies and web beacons to track the number of unique visitors to this service (web analytics), to identify traffic redirected to our partner brokers’ websites, to eliminate the need for re-entering information in the account application and inquiry forms, and to prevent duplicate registrations. While these technologies can identify your browser, they cannot identify you personally.
In addition, to ensure effective ad delivery, this service uses third-party companies to serve advertisements. The cookie information used by these third-party companies for web analytics and ad delivery cannot be used to identify individual users.
The third-party companies listed below are those we use for services such as web analytics and ad delivery. For information on how these third-party companies use cookie data, please visit their respective websites via the links provided. If you wish to disable cookies (opt out), please visit the opt-out pages of the third-party companies listed below and follow the instructions to disable cookies. Please note that if you disable cookies (opt out), you may experience limitations when using the respective services.
Using the service to optimize ad delivery
| Google LLC | https://www.google.co.jp/intl/ja/policies/privacy/ |
| LY Corporation | http://btoptout.yahoo.co.jp/optout/preferences.html |
| Meta Platforms, Inc. | https://www.facebook.com/policies/cookies/ |
| AdRoll, Inc. | https://app.adroll.com/optout/ |
This service uses web analytics provided by the following third-party companies. Cookie information collected through the web analytics provided by these third-party companies is managed in accordance with their respective privacy policies. If you wish to opt out of cookie collection on this service, you may do so via the list of opt-out pages below.
Use of Web Analytics Services
| Google LLC | https://tools.google.com/dlpage/gaoptout?hl=ja |
Contact Us
If you have any inquiries for the operating company, please contact us using the "Contact Form" below.
Reception hours: 24 hours
Hours: 10:00 AM–12:00 AM (Weekdays/Holidays)
4:00 PM–12:00 AM (Saturdays/Sundays)
*Japan Standard Time
Supplementary Provisions
These Terms of Use will take effect on May 1, 2020.
