search

Compatible with MT4/MT5!
Easy trading on the go

How to Verify Your Profile on Your Exness Live Trading Account

How to Open an Account

How to Verify Your Profile on Your Exness Live Trading Account

The profile verification (identity verification) process at Exness is completed by submitting identity verification documents and proof of address after verifying your email address and phone number and registering your personal and financial information. The process takes only about 5 to 10 minutes to complete on your end, and Exness will then process your application within 24 hours.

Please note that profile verification requires a valid photo ID (such as a driver’s license, passport, or My Number Card) and proof of address issued within the last six months (such as a certificate of residence, seal registration certificate, utility bill, or bank statement). Once all profile verification procedures are complete, the restrictions on your account will be lifted, and you will be able to use Exness’s services without any limitations.


About Exness Profile Verification (Identity Verification)

To ensure the safety of our clients’ valuable funds, the Exness Group operates under strict regulation by financial regulatory authorities around the world and adheres to the standards set by these bodies. As a result, Exness maintains strict AML (Anti-Money Laundering) compliance and implements rigorous KYC (Know Your Customer) verification procedures.

The profile verification process for Exness is completed after you register your personal information and financial details—such as your sources of income and investment experience—and submit the required identity and address verification documents.

Documents required for Exness identity verification

To verify your identity (profile verification) with Exness, you will need a valid photo ID issued by a government agency (such as a passport, My Number Card, driver’s license,Residence Card, etc.) and proof of address issued within the last 6 months (Certificate of Residence, Seal Registration Certificate, utility bill, bank statement, etc.) or proof of current address with an expiration date at least one month in the future (National Health Insurance Card (Social Insurance cards are not accepted), etc.).

Requirements for each supporting document

Identification documents
(ID)
  • Documents that confirm your name, date of birth, and photo
  • Government-issued (public agency) documents
  • Documents that are currently valid
Proof of Residence
  • Must include your name and current address (P.O. boxes are not accepted)
  • Issued within the last 6 months (must include the date of issue)
    (*) or must confirm that the expiration date is at least 1 month in the future
  • Document issued by an independent, reputable authority
Verification of identification documents (submission of identification)
  • Documents that confirm your name, date of birth, and photo
  • Government-issued (public agency) documents
  • Documents that are currently valid
Proof of Residence
  • Must include your name and current address (P.O. boxes are not accepted)
  • Issued within the last 6 months (must include the date of issue)
    (*) or must confirm that the expiration date is at least 1 month in the future
  • Document issued by an independent, reputable authority

Differences in the service before and after profile verification

  Before profile verification After profile verification
Open a New Live Trading Account checkBy utilizing... checkBy utilizing...
Open an Additional Account checkBy utilizing... checkBy utilizing...
Deposit into your trading account triangleAvailable with restrictions(*) checkNo restrictions
Available payment methods triangleAvailable with restrictions(*) checkAll
Deposit Methods
Trading checkBy utilizing... checkBy utilizing...
Withdrawal from a trading account crossCannot be used checkBy utilizing...
Open a New Live Trading Account
Before profile verification checkBy utilizing...
After profile verification checkBy utilizing...
Open an Additional Account
Before profile verification checkBy utilizing...
After profile verification checkBy utilizing...
Deposit into your trading account
Before profile verification triangleAvailable with restrictions(*)
After profile verification checkNo restrictions
Available payment methods
Before profile verification triangleAvailable with restrictions(*)
After profile verification checkAll Deposit Methods
Trading
Before profile verification checkBy utilizing...
After profile verification checkBy utilizing...
Withdrawal from a trading account
Before profile verification checkCannot be used
After profile verification checkBy utilizing...
See more

(*) Deposit limits and available deposit methods prior to profile verification vary depending on the region where your account was opened. Please check the deposit screen in your Personal Area to see which deposit methods are available.

If you do not have a live trading account with Exness, please click here to open one.

Exness Profile Verification (Identity Verification) Procedure

You can complete the profile verification (ID verification) process for Exness through your Personal Area. Click here to access your Personal Area.

Step 1

Log in to your personal account

Enter the email address you used to register with Exness and your Personal Area login password to log in to the Exness Personal Area.

サインイン サインイン

After logging into your personal account, click "Complete Profile" in the upper-right corner of the screen to proceed with the profile verification process.

After logging into your personal area, tap "Complete Profile" in the upper-right corner of the screen to proceed with the profile verification process.

パーソナルエリア パーソナルエリア

Step 2

Email Address Verification

When the screen displaying "Just 3 more steps until you can make a deposit" appears, click "Get Started."

When the screen that says "Just 3 more steps until you can make a deposit" appears, tap "Get Started."

コードを受信する コードを受信する

Exness will send an email with the subject line "Confirmation Code" to the email address you provided during registration. Please check the confirmation code in the body of the email.

確認コード

Enter the verification code you received in the email into the "Verification Code" field, then click "Continue."

Enter the verification code you received in the email into the "Verification Code" field, then tap "Continue."

認証コードを入力 認証コードを入力

Step 3

Phone Number Verification

Next, verify your phone number. When the screen displaying "Just two more steps until you can make deposits" appears, click "Verify Phone Number."

Next, verify your phone number. When the screen displaying "Just two more steps until you can make deposits" appears, tap "Verify Phone Number."

電話番号の確認 電話番号の確認

Please enter a phone number capable of receiving SMS (text messages) in the phone number field, then click "Continue."

Please enter a phone number that can receive SMS (text messages) in the phone number field, then tap "Continue."

電話番号を入力 電話番号を入力

A 6-digit verification code will be sent via SMS to the phone number you entered, so please check your messages for the code.

6桁の認証コード

Enter the verification code you received via SMS in the verification code field, then click "Continue."

Enter the verification code you received via SMS in the verification code field, then tap "Continue."

認証コードを入力 認証コードを入力

Step 4

Registration of Personal Information

When the screen displaying "One more step until you can make a deposit" appears, click "Complete Now."

When the screen displaying "One more step until you can make a deposit" appears, tap "Complete Now."

個人情報の登録 個人情報の登録

Once the profile registration screen appears, please enter your name, date of birth, address, and gender. We will verify this information against the identification documents you submit later, so please ensure that the information you enter is accurate.

登録画面が表示 登録画面が表示

1 Name

Example: Ichiro

2 Last name

Example: Suzuki

3 Date of Birth

(e.g., June 1, 1990)

4 Address

Example: 501, 1-2-3 Shinjuku-ku, Tokyo 160-0000, Japan

5 Gender

Male

1 Name

Example: Ichiro

2 Last name

Example: Suzuki

3 Date of Birth

(e.g., June 1, 1990)

4 Address

Example: 501, 1-2-3 Shinjuku-ku, Tokyo 160-0000, Japan

5 Gender

Male

Enter your first name and last name in the "First Name" and "Last Name" fields using the Latin alphabet.

Select your date of birth from the drop-down menu in the order "day → month → year."

Please enter your current address using the Roman alphabet.

For gender, please select your gender from "Female," "Male," or "Other."

Once you have finished entering all the information, click "Continue."

Once you have finished entering all the information, tap "Continue."

note

  • At this stage (before all verification steps are completed), you can make deposits and trade under certain conditions. Please note that if you do not complete all profile verification steps within 45 days of your first deposit, you will no longer be able to transfer funds or trade.
  • To access all services in the Exness Personal Area, you must provide your financial information and submit proof of identity and proof of address to complete the full profile verification process.

Step 5

Registering Financial Information (Profile)

When the screen asking "What is the purpose of opening this account?" appears, select your purpose from "Investment," "Hedging," or "Speculation."

経済状況(プロフィール)の登録 経済状況(プロフィール)の登録

When the "Select your income sources and sources of wealth" screen appears, select your income sources and click "Continue." You can select multiple income sources.

When the "Select your income sources and sources of wealth" screen appears, select your income sources and tap "Continue." You can select multiple income sources.

収入源および富の出どころを選択 収入源および富の出どころを選択

When the "Please select your occupation/industry" screen appears, select your occupation or industry, then click "Continue."

When the "Please select your occupation/industry" screen appears, select your occupation or industry, then tap "Continue."

職業/業界を教えてください 職業/業界を教えてください

When the screen titled "Please select your net worth (including cash and bank account balances)" appears, please convert all of your assets into U.S. dollars and select the net worth amount.

純資産額を選択 純資産額を選択

When the "Please select your employment status" screen appears, please select your employment status.

雇用状況を選択 雇用状況を選択

When the screen asking "Please enter your annual take-home pay" appears, convert your annual income to U.S. dollars and select the corresponding take-home pay amount.

該当の手取り額を選択 該当の手取り額を選択

When the screen asking, "Please describe your experience trading CFDs in a live trading account using your own funds over the past three years," appears, please select your CFD trading experience.

取引経験を選択 取引経験を選択

When the screen asking, "How much time do you spend each week on market analysis, reading the news, and trading?" appears, please select the appropriate amount of time.

該当する時間を選択 該当する時間を選択

When the screen asking, "What monthly income do you expect from investing with Exness?" appears, please select your expected monthly income from investing.

投資予定の月収を選択 投資予定の月収を選択

When the screen asking "What kind of trades do you plan to make within the next year?" appears, please select the appropriate option.

該当するトレード予定を選択 該当するトレード予定を選択

When the screen asking "Which financial product do you plan to trade?" appears, please select the security you intend to trade.

取引予定の銘柄を選択 取引予定の銘柄を選択

When the "How did you hear about Exness?" screen appears, select how you learned about Exness and click "Submit."

When the "How did you hear about Exness?" screen appears, select how you learned about Exness and tap "Submit."

Exnessを知ったきっかけを選択 Exnessを知ったきっかけを選択

Once you see the message "Done!", your profile registration is complete. Select "Deposit" to deposit up to $2,000 and start trading for 30 days. If you wish to trade without any time limits or deposit/withdrawal restrictions, you must submit the required documents and complete the identity verification process. Click "Verify Identity Now" to complete identity verification using your documents.

Once you see the message "Done!", your profile registration is complete. Select "Deposit" to deposit up to $2,000 and start trading for 30 days. If you wish to trade without any time limits or deposit/withdrawal restrictions, you must submit the required documents and complete the identity verification process. Tap "Verify Identity Now" to complete identity verification using your documents.

プロフィール登録は完了 プロフィール登録は完了

Step 6

Document Certification (Verification of Name)

When the document verification screen appears, check that your name is correct, then click "Upload Document."

When the document verification screen appears, check that your name is correct, then tap "Upload Document."

書類をアップロード 書類をアップロード

When the "Data Use Consent" screen appears, select "Non-U.S. Resident" and click "Agree and Continue."

When the "Data Use Consent" screen appears, select "Non-U.S. Resident" and tap "Agree and Continue."

非米国居住者 非米国居住者

Step 7

Verification of identification documents (submission of identification)

When the ID verification screen appears, select the "Country of Issue" for the ID document you are submitting from the drop-down list, and then select the "Type of ID" from the list.

「身分証明書の発行国」と「身分証明書の種類」を選択 「身分証明書の発行国」と「身分証明書の種類」を選択

Depending on the type of ID you selected, the upload screen will appear. Please upload an image of your ID that you have previously photographed or scanned and saved. Once you have finished uploading your ID (proof of identity), click "Submit Documents."

Depending on the type of ID you selected, the upload screen will appear. Please upload an image of your ID that you have previously photographed or scanned and saved. Once you have finished uploading your ID (proof of identity), tap "Submit Documents."

身分証明書の画像データをアップロード 身分証明書の画像データをアップロード

Step 8

Address Verification (Submission of Proof of Address)

When the address verification screen appears, please upload an image of your proof of address (certificate of residence) that you have previously photographed or scanned and saved. You can also submit it via your smartphone by scanning the QR code displayed on the screen. Once you have uploaded your proof of address, click "Submit Documents."

When the address verification screen appears, please upload an image of your proof of address (certificate of residence) that you have previously photographed or scanned and saved. You can also submit it via your smartphone by scanning the QR code displayed on the screen. Once you have uploaded your proof of address, tap "Submit Documents."

画像データをアップロード 画像データをアップロード

Once you see the message "The documents you submitted are currently being reviewed," the submission of your supporting documents is complete.

証明書類の提出は完了 証明書類の提出は完了

An email with the subject line "Your documents have been successfully submitted" (ID verification/proof of address) will be sent to the email address you used to register with Exness. Exness will then process your application. The approval process typically takes between 3 minutes and 24 hours.

メール(本人確認書類/住所証明書類)が送付

note

If your documents are not verified due to errors or missing information, Exness will send an email explaining the reason to your registered email address. Additionally, your verification status and the reason for rejection will be displayed in your Exness Personal Area. Please review this information and resubmit your supporting documents.

Step 9

Identity verification complete

Once your documents have been approved by Exness, you will receive an email notification at your registered email address confirming that your profile verification is complete.

認証完了のお知らせメール

This completes the profile verification process for your Exness live trading account. Please log in to your Personal Area to check your account’s verification status. Once you see the message “Your documents have been successfully verified!” at the top of the Personal Area screen, you will be able to use all Exness services.

認証完了のお知らせメール 認証完了のお知らせメール

How to Verify Your Identity for an Exness Live Trading Account (Video)

You can watch a video explaining the identity verification process for your Exness live trading account.

Exness: Frequently Asked Questions (FAQ) Regarding Profile Verification for Live Trading Accounts

alert
Notification Settings
close

If you're using iOS

iOSをご利用の場合

If you're using iOS, tap the "Add to Home Screen" icon at the bottom of Safari and select "Add to Home Screen." Once you've added it to your Home Screen, you can turn on "Receive Push Notifications" as shown above.

If you are using an Android device or a PC

Android、PCをご利用の場合

If you're using an Android device or a PC, you can simply turn on "Receive push notifications" above without installing the app. (If your browser asks for permission, please select "Allow.")

You can find instructions on how to add this to your smartphone's home screen below.

US Dollar/Japanese Yen
Gold/US Dollar
Bitcoin/US Dollar
US Dollar/Japanese Yen
Gold/US Dollar
Bitcoin/US Dollar
Close
Click here for a description of each notification
close
Details of each notification
line Receive key metrics and announcements

You will receive notifications about key metrics and limited-time promotions. If you turn this feature off, you may not be able to participate in limited-time promotions.

line Receive a round number notification

A feature that sends notifications when a price reaches a round number. These notifications help traders capitalize on trading opportunities and manage risk, making them a popular tool among many traders.

polygon US Dollar/Japanese Yen

Notifications are sent for every 100 pips (1 JPY) (e.g., $1 = 147 JPY, $1 = 148 JPY, etc.). Notifications for the same exchange rate are reset after 3 days (72 hours).

polygon Gold/US Dollar

Notifications are sent every 500 pips (50 USD) (e.g., $3,000, $3,050, etc.). Notifications for the same rate are reset after 3 days (72 hours) have passed.

polygon Bitcoin/US Dollar

Notifications are sent every $5,000 (e.g., $110,000, $115,000, etc.). Notifications at the same rate are reset after 3 days (72 hours).

line Receive notifications of sudden price fluctuations (sharp rises or falls in exchange rates)

Receive real-time notifications of price fluctuations for USD/JPY, gold, and Bitcoin. Never miss a trading opportunity, even when you’re on the go, and place orders instantly in response to market conditions.

polygon US Dollar/Japanese Yen

You will receive a notification when there is a price fluctuation of 30 pips (0.3 JPY) or more within 10 minutes (sharp rise or fall). After that, notifications for sudden price fluctuations under the same conditions will be paused for one hour.

polygon Gold/US Dollar

Receive a notification when the price fluctuates by more than $20 within an hour (sharp rise or fall). After that, notifications for sudden price fluctuations under the same conditions will be paused for 4 hours.

polygon Bitcoin/US Dollar

Receive a notification when the price fluctuates by more than $2,000 within an hour (sharp rise or fall). After that, notifications for sudden price fluctuations under the same conditions will be paused for 4 hours.

Return to Notification Settings