The profile verification (identity verification) process at Exness is completed by submitting identity verification documents and proof of address after verifying your email address and phone number and registering your personal and financial information. The process takes only about 5 to 10 minutes to complete on your end, and Exness will then process your application within 24 hours.
Please note that profile verification requires a valid photo ID (such as a driver’s license, passport, or My Number Card) and proof of address issued within the last six months (such as a certificate of residence, seal registration certificate, utility bill, or bank statement). Once all profile verification procedures are complete, the restrictions on your account will be lifted, and you will be able to use Exness’s services without any limitations.
To ensure the safety of our clients’ valuable funds, the Exness Group operates under strict regulation by financial regulatory authorities around the world and adheres to the standards set by these bodies. As a result, Exness maintains strict AML (Anti-Money Laundering) compliance and implements rigorous KYC (Know Your Customer) verification procedures.
The profile verification process for Exness is completed after you register your personal information and financial details—such as your sources of income and investment experience—and submit the required identity and address verification documents.
To verify your identity (profile verification) with Exness, you will need a valid photo ID issued by a government agency (such as a passport, My Number Card, driver’s license,Residence Card, etc.) and proof of address issued within the last 6 months (Certificate of Residence, Seal Registration Certificate, utility bill, bank statement, etc.) or proof of current address with an expiration date at least one month in the future (National Health Insurance Card (Social Insurance cards are not accepted), etc.).
| Identification documents (ID) |
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| Proof of Residence |
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| Verification of identification documents (submission of identification) |
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| Proof of Residence |
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| Before profile verification | After profile verification | |
| Open a New Live Trading Account |
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| Open an Additional Account |
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| Deposit into your trading account |
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| Available payment methods |
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Deposit Methods |
| Trading |
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| Withdrawal from a trading account |
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| Open a New Live Trading Account | |
| Before profile verification |
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| After profile verification |
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| Open an Additional Account | |
| Before profile verification |
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| After profile verification |
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| Deposit into your trading account | |
| Before profile verification |
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| After profile verification |
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| Available payment methods | |
| Before profile verification |
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| After profile verification |
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| Trading | |
| Before profile verification |
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| After profile verification |
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| Withdrawal from a trading account | |
| Before profile verification |
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| After profile verification |
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(*) Deposit limits and available deposit methods prior to profile verification vary depending on the region where your account was opened. Please check the deposit screen in your Personal Area to see which deposit methods are available.
If you do not have a live trading account with Exness, please click here to open one.
You can complete the profile verification (ID verification) process for Exness through your Personal Area. Click here to access your Personal Area.
Enter the email address you used to register with Exness and your Personal Area login password to log in to the Exness Personal Area.
After logging into your personal account, click "Complete Profile" in the upper-right corner of the screen to proceed with the profile verification process.
After logging into your personal area, tap "Complete Profile" in the upper-right corner of the screen to proceed with the profile verification process.
When the screen displaying "Just 3 more steps until you can make a deposit" appears, click "Get Started."
When the screen that says "Just 3 more steps until you can make a deposit" appears, tap "Get Started."
Exness will send an email with the subject line "Confirmation Code" to the email address you provided during registration. Please check the confirmation code in the body of the email.
Enter the verification code you received in the email into the "Verification Code" field, then click "Continue."
Enter the verification code you received in the email into the "Verification Code" field, then tap "Continue."
Next, verify your phone number. When the screen displaying "Just two more steps until you can make deposits" appears, click "Verify Phone Number."
Next, verify your phone number. When the screen displaying "Just two more steps until you can make deposits" appears, tap "Verify Phone Number."
Please enter a phone number capable of receiving SMS (text messages) in the phone number field, then click "Continue."
Please enter a phone number that can receive SMS (text messages) in the phone number field, then tap "Continue."
A 6-digit verification code will be sent via SMS to the phone number you entered, so please check your messages for the code.
Enter the verification code you received via SMS in the verification code field, then click "Continue."
Enter the verification code you received via SMS in the verification code field, then tap "Continue."
When the screen displaying "One more step until you can make a deposit" appears, click "Complete Now."
When the screen displaying "One more step until you can make a deposit" appears, tap "Complete Now."
Once the profile registration screen appears, please enter your name, date of birth, address, and gender. We will verify this information against the identification documents you submit later, so please ensure that the information you enter is accurate.
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Name |
Example: Ichiro |
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Last name |
Example: Suzuki |
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Date of Birth |
(e.g., June 1, 1990) |
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Address |
Example: 501, 1-2-3 Shinjuku-ku, Tokyo 160-0000, Japan |
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Gender |
Male |
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Name |
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Example: Ichiro |
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Last name |
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Example: Suzuki |
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Date of Birth |
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(e.g., June 1, 1990) |
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Address |
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Example: 501, 1-2-3 Shinjuku-ku, Tokyo 160-0000, Japan |
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Gender |
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Male |
Enter your first name and last name in the "First Name" and "Last Name" fields using the Latin alphabet.
③ Select your date of birth from the drop-down menu in the order "day → month → year."
④ Please enter your current address using the Roman alphabet.
⑤ For gender, please select your gender from "Female," "Male," or "Other."
Once you have finished entering all the information, click "Continue."
Once you have finished entering all the information, tap "Continue."
When the screen asking "What is the purpose of opening this account?" appears, select your purpose from "Investment," "Hedging," or "Speculation."
When the "Select your income sources and sources of wealth" screen appears, select your income sources and click "Continue." You can select multiple income sources.
When the "Select your income sources and sources of wealth" screen appears, select your income sources and tap "Continue." You can select multiple income sources.
When the "Please select your occupation/industry" screen appears, select your occupation or industry, then click "Continue."
When the "Please select your occupation/industry" screen appears, select your occupation or industry, then tap "Continue."
When the screen titled "Please select your net worth (including cash and bank account balances)" appears, please convert all of your assets into U.S. dollars and select the net worth amount.
When the "Please select your employment status" screen appears, please select your employment status.
When the screen asking "Please enter your annual take-home pay" appears, convert your annual income to U.S. dollars and select the corresponding take-home pay amount.
When the screen asking, "Please describe your experience trading CFDs in a live trading account using your own funds over the past three years," appears, please select your CFD trading experience.
When the screen asking, "How much time do you spend each week on market analysis, reading the news, and trading?" appears, please select the appropriate amount of time.
When the screen asking, "What monthly income do you expect from investing with Exness?" appears, please select your expected monthly income from investing.
When the screen asking "What kind of trades do you plan to make within the next year?" appears, please select the appropriate option.
When the screen asking "Which financial product do you plan to trade?" appears, please select the security you intend to trade.
When the "How did you hear about Exness?" screen appears, select how you learned about Exness and click "Submit."
When the "How did you hear about Exness?" screen appears, select how you learned about Exness and tap "Submit."
Once you see the message "Done!", your profile registration is complete. Select "Deposit" to deposit up to $2,000 and start trading for 30 days. If you wish to trade without any time limits or deposit/withdrawal restrictions, you must submit the required documents and complete the identity verification process. Click "Verify Identity Now" to complete identity verification using your documents.
Once you see the message "Done!", your profile registration is complete. Select "Deposit" to deposit up to $2,000 and start trading for 30 days. If you wish to trade without any time limits or deposit/withdrawal restrictions, you must submit the required documents and complete the identity verification process. Tap "Verify Identity Now" to complete identity verification using your documents.
When the document verification screen appears, check that your name is correct, then click "Upload Document."
When the document verification screen appears, check that your name is correct, then tap "Upload Document."
When the "Data Use Consent" screen appears, select "Non-U.S. Resident" and click "Agree and Continue."
When the "Data Use Consent" screen appears, select "Non-U.S. Resident" and tap "Agree and Continue."
When the ID verification screen appears, select the "Country of Issue" for the ID document you are submitting from the drop-down list, and then select the "Type of ID" from the list.
Depending on the type of ID you selected, the upload screen will appear. Please upload an image of your ID that you have previously photographed or scanned and saved. Once you have finished uploading your ID (proof of identity), click "Submit Documents."
Depending on the type of ID you selected, the upload screen will appear. Please upload an image of your ID that you have previously photographed or scanned and saved. Once you have finished uploading your ID (proof of identity), tap "Submit Documents."
When the address verification screen appears, please upload an image of your proof of address (certificate of residence) that you have previously photographed or scanned and saved. You can also submit it via your smartphone by scanning the QR code displayed on the screen. Once you have uploaded your proof of address, click "Submit Documents."
When the address verification screen appears, please upload an image of your proof of address (certificate of residence) that you have previously photographed or scanned and saved. You can also submit it via your smartphone by scanning the QR code displayed on the screen. Once you have uploaded your proof of address, tap "Submit Documents."
Once you see the message "The documents you submitted are currently being reviewed," the submission of your supporting documents is complete.
An email with the subject line "Your documents have been successfully submitted" (ID verification/proof of address) will be sent to the email address you used to register with Exness. Exness will then process your application. The approval process typically takes between 3 minutes and 24 hours.
Once your documents have been approved by Exness, you will receive an email notification at your registered email address confirming that your profile verification is complete.
This completes the profile verification process for your Exness live trading account. Please log in to your Personal Area to check your account’s verification status. Once you see the message “Your documents have been successfully verified!” at the top of the Personal Area screen, you will be able to use all Exness services.
Do I need to mail documents for Exness profile verification (ID verification)?
No, Exness’s profile verification (identity verification) is conducted entirely online, and you can submit the required documents—such as proof of identity and proof of address—by uploading them. After logging in to your Personal Area, click “Start Trading” and follow the on-screen instructions to complete the process.
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Can I trade before completing my Exness profile verification (ID verification)?
Yes, at Exness, you can make deposits of up to $2,000 (excluding cryptocurrency and credit cards) and trade even before completing your profile verification (ID verification). However, you must complete your profile verification (ID verification) to access all features, including withdrawals.
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My Exness profile verification (ID verification) isn't being approved. Why is that?
If there are any issues with your Exness profile verification (identity verification), you can check the reason for the rejection in your Personal Area or in the email from Exness with the subject line "Regarding Document Verification." Please prepare the documents again and resubmit them via the "Resubmit" option in your Personal Area.
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21.12.2021
How long does it take for Exness profile verification (ID verification) to be approved?
At Exness, profile verification (identity verification) is typically completed within 3 minutes to 24 hours after you submit your ID and proof of address. Once you receive a notification email confirming completion at your registered email address, you will be able to use all services within the Exness Personal Area.
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21.12.2021
What documents are required for profile verification (ID verification) with Exness?
To verify your profile with Exness, you will need a valid photo ID (such as a passport or driver’s license) and proof of current address issued within the last six months (such as a certificate of residence or utility bill), or proof of current address with an expiration date at least one month in the future (such as a National Health Insurance card).
Read more
21.12.2021