Withdrawal

Yes, if you violate any of the prohibited actions specified by Exness, you may be subject to penalties such as withdrawal denial. If your withdrawal is denied as a penalty for violating the terms and conditions, you will lose not only your profits but also the margin you deposited. Please note that depending on the nature of the violation, your account may also be frozen.

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On the "Trading History" page in your Exness Personal Area, you can view your withdrawal history. Since this page displays not only withdrawal history but also deposit and fund transfer history, please use the sort function to filter by category. You can sort by "Withdrawal" to narrow your search to the dates and times when you initiated a withdrawal.

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On the "Trading History" page in your Exness Personal Area, you can view your withdrawal history. Since this page displays not only withdrawal history but also deposit and fund transfer history, please use the sort function to filter by category. You can sort by "Withdrawal" to narrow your search to the dates and times when you initiated a withdrawal.

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No, you cannot cancel a withdrawal request on Exness. Additionally, if funds have already been deposited into a bank account due to an incorrect entry, we cannot reverse the transfer. Please be careful not to enter incorrect account information when withdrawing funds from your Exness account via bank transfer.

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Exness never refuses withdrawal requests without cause. If your withdrawal is declined by Exness, it is likely due to a specific reason, such as a procedure that does not comply with our withdrawal rules. If your funds have not been credited even after the expected processing time has elapsed and you are unsure of the reason for the decline, please contact the Exness Support Desk.

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After initiating a withdrawal from Exness to a credit or debit card, Exness will process the withdrawal within 24 business hours, and the funds will appear on your card statement within 1 to 14 business days. However, the time it takes for the refund to be processed may vary depending on your card issuer, so please check with your card issuer for details.

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No, at Exness, withdrawals made via credit or debit card are treated as refunds of the deposited amount; therefore, you cannot withdraw profits that exceed your total deposit amount. The withdrawal amount must always be equal to the deposited amount. Please withdraw your profits using a withdrawal method other than a credit or debit card.

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At Exness, if you have a deposit history using multiple credit or debit cards, you must withdraw the total amount deposited via each card back to the respective card. Please note that you cannot withdraw funds to a different card or withdraw an amount exceeding the total deposited via each card.

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Yes, at Exness, withdrawals made via credit/debit card are treated as refunds, so the withdrawal amount must always match the deposit amount. Therefore, the minimum withdrawal amount per transaction is the minimum deposit amount (3 USD or more), and the maximum limit is the total deposit amount (up to 10,000 USD).

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Exness has a time limit for withdrawals to credit/debit cards; once 90 days have passed since the deposit, you will no longer be able to withdraw funds to a credit/debit card. If 90 days have passed, please withdraw your funds via an online wallet.

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No, Exness does not allow withdrawals to a STICPAY account different from the one used for the deposit. Please process your withdrawal to the STICPAY account you used for the deposit. Please note that you must select the same currency for the withdrawal as the one used for the deposit.

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Yes, if you have a deposit history with Exness using STICPAY, you can withdraw your profits to STICPAY. However, please note that if you have used multiple deposit methods, there are restrictions on the amount you can withdraw based on the priority of withdrawal methods and the proportion of each deposit amount.

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At Exness, if you have a deposit history using multiple methods, we prioritize withdrawal methods, with credit/debit cards and Bitcoin given the highest priority. Once each withdrawal is processed, you can withdraw funds to STICPAY.

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No, you can only withdraw funds from Exness to STICPAY if you have a deposit history with STICPAY. Due to anti-money laundering regulations, Exness requires that withdrawals be made using the same payment method used for deposits.

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Yes, when withdrawing funds from Exness to STICPAY, the minimum withdrawal amount per transaction is the equivalent of 1 USD, and the maximum limit is the equivalent of 10,000 USD. If you wish to withdraw an amount exceeding the per-transaction limit, please split the withdrawal into multiple transactions, as there is no overall limit on the total withdrawal amount.

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At Exness, you cannot process a withdrawal if your identity verification is incomplete. You must complete all profile verification (identity verification) steps before making a withdrawal. If funds do not appear in your account after a withdrawal, please log in to your Personal Area and check your withdrawal status on the Transaction History page.

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No, Exness does not charge withdrawal fees, and all withdrawal methods are available free of charge. However, depending on the online wallet you use, fees may apply when making a withdrawal, so please check with the respective service provider.

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Exness allows withdrawals via credit/debit cards and online wallets (STICPAY, Neteller, and Skrill). Please note that the use of Neteller and Skrill by users in Japan is currently restricted.

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At Exness, the time it takes for funds to be credited varies depending on the withdrawal method. For credit/debit cards, funds will be credited within 1 to 14 business days (up to 30 days). Withdrawals via online wallets (STICPAY, Neteller, Skrill) are processed in real time and reflected in the recipient account 24 hours a day, 365 days a year.

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