Withdrawal

Yes, if you violate any of the prohibited actions specified by Exness, you may be subject to penalties such as withdrawal denial. If your withdrawal is denied as a penalty for violating the terms and conditions, you will lose not only your profits but also the margin you deposited. Please note that depending on the nature of the violation, your account may also be frozen.

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At Exness, you can view your withdrawal history on the "Trading History" page in your Personal Area. Since this page displays not only withdrawal history but also deposit and fund transfer history, please use the sort function to filter by category. You can sort by "Withdrawal" to narrow your search to the specific dates and times when you initiated a withdrawal.

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At Exness, you can view your withdrawal history on the "Trading History" page in your Personal Area. Since this page displays not only withdrawal history but also deposit and fund transfer history, please use the sort function to filter by category. You can sort by "Withdrawal" to narrow your search to the dates and times when you initiated a withdrawal.

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No, you cannot cancel a withdrawal request with Exness. Additionally, if funds have already been deposited into a bank account due to an incorrect entry, we cannot reverse the transfer. Please be careful not to enter incorrect account information when withdrawing funds from your Exness account via bank transfer.

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Exness never refuses withdrawal requests without cause. If your withdrawal is declined by Exness, it is likely due to a specific reason, such as a procedure that does not comply with our withdrawal rules. If your funds have not been credited even after the standard processing time has elapsed and you are unsure of the reason for the decline, please contact the Exness Support Desk.

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After initiating a withdrawal from Exness to a credit or debit card, Exness will process the withdrawal within 24 business hours, and the funds will appear on your card statement within 1 to 14 business days. However, the time it takes for the refund to be processed may vary depending on your card issuer, so please check with your card issuer for details.

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No, at Exness, withdrawals made via credit/debit card are treated as refunds of the deposited amount, so you cannot withdraw profits that exceed your total deposit amount. The withdrawal amount must always be equal to the deposit amount. Please withdraw your profits using a withdrawal method other than a credit/debit card.

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At Exness, if you have a deposit history using multiple credit or debit cards, you must withdraw the total amount deposited via each card back to that specific card. Please note that you cannot withdraw funds to a different card or withdraw an amount exceeding the total deposited via each card.

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Yes, at Exness, withdrawals made via credit/debit card are treated as refunds, so the withdrawal amount must always match the deposit amount. Therefore, the minimum withdrawal amount per transaction is the minimum deposit amount (at least $3), and the maximum limit is the total deposit amount (up to $10,000).

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Exness has a time limit for withdrawals to credit/debit cards. If 90 days have passed since your deposit, you will no longer be able to withdraw funds to your credit/debit card. If 90 days have passed, please withdraw your funds via an online wallet.

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At Exness, you cannot process a withdrawal if your identity verification is incomplete. You must complete all profile verification (identity verification) before making a withdrawal. If you have made a withdrawal but the funds have not been credited to your account, please log in to your Personal Area and check the withdrawal status on the Transaction History page.

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No, Exness does not charge withdrawal fees, and all withdrawal methods are available free of charge. However, depending on the online wallet you use, fees may apply when making a withdrawal, so please check with the respective service provider.

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Exness allows withdrawals via credit/debit cards and online wallets (Neteller, Skrill). Please note that the use of Neteller and Skrill by users in Japan is currently restricted.

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At Exness, the time it takes for funds to be received varies depending on the withdrawal method. For credit/debit cards, funds will be received within 1 to 14 business days (up to 30 days). Withdrawals via online wallets (Neteller, Skrill) are processed in real time and appear in your account 24 hours a day, 365 days a year.

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