To withdraw funds from your Exness trading account using a "credit/debit card," log in to your Personal Area, select the card you used for your deposit from the options displayed at the top of the "Withdrawal" menu, and follow the instructions.
Withdrawals via credit or debit card are free of charge and can be processed 24 hours a day, 365 days a year; however, it takes 1 to 14 business days (up to 30 days) for the withdrawal (refund from the card issuer) to be processed.
However, to make withdrawals using a credit or debit card, you must first complete the profile verification (identity verification) process.
Exness does not allow the withdrawal of profits to credit or debit cards. Please withdraw the entire amount of your deposits to your credit or debit card first, and then request a withdrawal of your profits using another payment method listed in your deposit history.
The procedure for withdrawing funds from Exness using a credit or debit card is as follows.
Enter the "email address" you used to register with Exness and the "login password" for your Personal Area to log in to your Exness Personal Area.
In your Personal Area, click "Withdrawal" in the menu on the left.
On the "My Account" page, tap "Withdraw" under your live trading account.
The "Recently Used Payment Methods" section displays a list of payment methods you've used to make deposits with Exness. Click the credit or debit card you wish to use for the withdrawal.
The "Recently Used Payment Methods" section displays a list of payment methods you've used to make deposits with Exness. Tap the credit or debit card you'd like to use for the withdrawal.
| Exness Support Team Contact Information |
[email protected] |
Select the "Transfer Source Account," enter the "Amount," and then click "Continue."
Select the "Transfer Source Account," enter the "Amount," and then tap "Continue."
When the confirmation screen appears, verify that the payment details are correct and click “Confirm.” An “authentication code” will be sent to your registered email address or via text message to your cell phone, so please check it.
When the confirmation screen appears, verify that the payment details are correct, then tap “Confirm.” An “authentication code” will be sent to the email address you registered or via text message to your cell phone, so please check your inbox or text messages.
Enter the verification code you received in the "Verification Code" field, then click "Confirm."
Enter the verification code you received in the "Verification Code" field, then tap "Confirm."
The verification code will be sent via the method specified for your security type (email or mobile phone). If you select the high-security type “mobile phone,” you can switch to the low-security type “email” within 30 days of your registration date. Please note that once 30 days have passed, you will not be able to switch from the high-security type to the low-security type.
You can check your current security type under "Settings" in the left-hand menu.
Once a withdrawal request from your Exness trading account to a credit or debit card is successfully processed, a message stating "Your transaction is being processed" will appear, and the withdrawal process is complete.
Please confirm that you have completed the withdrawal request from your Exness trading account to your credit or debit card.
If I withdraw funds from Exness to a credit or debit card, how long does it take for the transaction to appear on my card statement?
After initiating a withdrawal from Exness to a credit or debit card, Exness will process the withdrawal within 24 business hours, and the transaction will appear on your card statement within 1 to 14 business days. However, the time it takes for the refund to be processed may vary depending on your card issuer, so please check with your card issuer for details.
Read more
18.11.2021
Can I withdraw my profits from Exness to a credit or debit card?
No, at Exness, withdrawals made via credit or debit card are treated as refunds of the amount you deposited, so you cannot withdraw profits that exceed your total deposit amount. The withdrawal amount must always be equal to the deposit amount. Please withdraw your profits using a withdrawal method other than a credit or debit card.
Read More
18.11.2021
If I have a history of deposits made to Exness using multiple credit/debit cards, how do I make a withdrawal?
At Exness, if you have a deposit history using multiple credit or debit cards, you must withdraw the cumulative deposit amount for each card to that specific card. Please note that you cannot withdraw funds to a different card or withdraw an amount exceeding the cumulative deposit amount for each card.
Read more
18.11.2021
Is there a withdrawal limit when withdrawing funds from Exness using a credit or debit card?
Yes, at Exness, withdrawals made via credit or debit card are treated as refunds, so the withdrawal amount must always be equal to the deposit amount. Therefore, the minimum withdrawal amount per transaction is the minimum deposit amount (3 USD or more), and the maximum withdrawal limit is the total amount deposited (up to 10,000 USD).
Read More
18.11.2021
I am unable to make a withdrawal even though I have a deposit history with Exness using a credit or debit card.
Exness has a time limit for withdrawals to credit/debit cards; you will not be able to withdraw funds to a credit/debit card 90 days after making a deposit. If 90 days have passed, please withdraw your funds via an online wallet.
Read more
18.11.2021
If you're using iOS
If you're using iOS, tap the "Add/Save" icon at the bottom of Safari and select "Add to Home Screen." Once you've added it to your Home Screen, you can turn on "Receive Push Notifications" as shown above.
If you're using an Android device or a PC
If you're using an Android device or a PC, you can simply turn on "Receive push notifications" above without installing the app. (If your browser asks for permission, please select "Allow.")
You can find instructions on how to add this to your smartphone's home screen below.
You will receive notifications about key metrics and limited-time promotions. If you turn this feature off, you may not be able to participate in limited-time promotions.
A feature that sends notifications when a price reaches a round number. Receiving these notifications helps traders capitalize on trading opportunities and manage risk, which is why many traders are taking notice.
Notifications are sent for every 100 pips (1 JPY) (e.g., 1 USD = 147 JPY, 1 USD = 148 JPY, etc.). Notifications for the same exchange rate are reset after 3 days (72 hours) have passed.
Notifications are sent every 500 pips (50 USD) (e.g., $3,000, $3,050, etc.). Notifications for the same rate are reset after 3 days (72 hours) have passed.
Notifications are sent for every 5,000 USD (e.g., 110,000 USD, 115,000 USD, etc.). Notifications for the same rate are reset after 3 days (72 hours) have passed.
Receive real-time notifications of price fluctuations for USD/JPY, gold, and Bitcoin. Never miss a trading opportunity, even when you're on the go, and place orders that instantly respond to market conditions.
You will receive a notification when there is a price fluctuation of 30 pips (0.3 JPY) or more within 10 minutes (sharp rise or sharp drop). After that, notifications for sudden price fluctuations under the same conditions will be suspended for 1 hour.
You will receive a notification when the price fluctuates by more than 20 USD within an hour (sharp rise or sharp drop). After that, notifications for sudden price fluctuations under the same conditions will be paused for 4 hours.
You will receive a notification when the price fluctuates by more than 2,000 USD within one hour (sharp rise or sharp drop). After that, notifications for sudden price fluctuations under the same conditions will be suspended for four hours.
