To withdraw funds from your Exness trading account using a credit or debit card, log in to your Personal Area, select the card you used for your deposit from the options displayed at the top of the "Withdrawal" menu, and follow the instructions.
Withdrawals via credit or debit card are free of charge and can be processed 24 hours a day, 365 days a year; however, it takes 1 to 14 business days (up to 30 days) for the withdrawal (refund from the card issuer) to be processed.
Please note that at Exness, you must complete all profile verification (identity verification) procedures before initiating a withdrawal.
Exness does not allow the withdrawal of profits to credit or debit cards. Please withdraw the entire amount of your deposits to your credit or debit card first, and then request a withdrawal of your profits using another payment method listed in your deposit history.
The procedure for withdrawing funds from Exness using a credit or debit card is as follows.
Enter the email address you used to register with Exness and your Personal Area login password to log in to the Exness Personal Area.
In the menu list on the left side of the Personal Area, click "Withdrawal."
Tap "Withdraw" in the "Live Trading Account" section of the My Account page.
The "Recently Used Payment Methods" section displays a list of payment methods with deposit history on Exness. Please click on the credit or debit card you wish to use for withdrawal.
The "Recently Used Payment Methods" section displays a list of payment methods you've used to deposit funds into your Exness account. Please tap the credit or debit card you wish to use for withdrawal.
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Select the "Transfer Source Account," enter the "Amount," and then click "Continue."
Select the "Transfer Source Account," enter the "Amount," and then tap "Continue."
When the confirmation screen appears, please verify that the payment details are correct and click "Confirm." An "authentication code" will be sent to the email address you registered or via text message to your mobile phone, so please check your inbox or messages.
When the confirmation screen appears, verify that the payment details are correct and tap "Confirm." An "authentication code" will be sent to the email address you provided or via text message to your mobile phone, so please check your inbox or messages.
Enter the verification code you received in the "Verification Code" field, then click "Confirm."
Enter the verification code you received in the "Verification Code" field, then tap "Confirm."
The verification code will be sent via the method selected for your security type (email or mobile phone). If you selected the high-security "mobile phone" option, you can switch to the low-security "email" option within 30 days of registration. Please note that once 30 days have passed, you will no longer be able to switch from the high-security option to the low-security option.
You can check your current security settings under "Settings" in the left-hand menu.
Once a withdrawal request from your Exness trading account to a credit or debit card is successfully processed, a message stating "Your transaction is being processed" will appear, indicating that the withdrawal process is complete.
Please confirm that your withdrawal request from your Exness trading account to your credit/debit card has been completed.
If I withdraw funds from Exness to a credit or debit card, how long does it take for the transaction to appear on my card statement?
After initiating a withdrawal from Exness to a credit or debit card, Exness will process the withdrawal within 24 business hours, and the funds will appear on your card statement within 1 to 14 business days. However, the time it takes for the refund to be processed may vary depending on your card issuer, so please check with your card issuer for details.
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18.11.2021
Can I withdraw my profits from Exness to a credit or debit card?
No, at Exness, withdrawals made via credit or debit card are treated as refunds of the deposited amount; therefore, you cannot withdraw profits that exceed your total deposit amount. The withdrawal amount must always be equal to the deposited amount. Please withdraw your profits using a withdrawal method other than a credit or debit card.
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18.11.2021
If I have a history of deposits made to Exness using multiple credit/debit cards, how should I go about making a withdrawal?
At Exness, if you have a deposit history using multiple credit or debit cards, you must withdraw the total amount deposited via each card back to the respective card. Please note that you cannot withdraw funds to a different card or withdraw an amount exceeding the total deposited via each card.
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18.11.2021
Is there a withdrawal limit when withdrawing funds from Exness using a credit or debit card?
Yes, at Exness, withdrawals made via credit/debit card are treated as refunds, so the withdrawal amount must always match the deposit amount. Therefore, the minimum withdrawal amount per transaction is the minimum deposit amount (3 USD or more), and the maximum limit is the total deposit amount (up to 10,000 USD).
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18.11.2021
I am unable to make a withdrawal even though I have a deposit history with Exness using a credit or debit card.
Exness has a time limit for withdrawals to credit/debit cards; once 90 days have passed since the deposit, you will no longer be able to withdraw funds to a credit/debit card. If 90 days have passed, please withdraw your funds via an online wallet.
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18.11.2021
If you're using iOS
If you're using iOS, tap the "Add to Home Screen" icon at the bottom of Safari and select "Add to Home Screen." Once you've added it to your Home Screen, you can turn on "Receive Push Notifications" as shown above.
If you are using an Android device or a PC
If you're using an Android device or a PC, you can simply turn on "Receive push notifications" above without installing the app. (If your browser asks for permission, please select "Allow.")
You can find instructions on how to add this to your smartphone's home screen below.
You will receive notifications about key metrics and limited-time promotions. If you turn this feature off, you may not be able to participate in limited-time promotions.
A feature that sends notifications when a price reaches a round number. These notifications help traders capitalize on trading opportunities and manage risk, making them a popular tool among many traders.
Notifications are sent for every 100 pips (1 JPY) (e.g., $1 = 147 JPY, $1 = 148 JPY, etc.). Notifications for the same exchange rate are reset after 3 days (72 hours).
Notifications are sent every 500 pips (50 USD) (e.g., $3,000, $3,050, etc.). Notifications for the same rate are reset after 3 days (72 hours) have passed.
Notifications are sent every $5,000 (e.g., $110,000, $115,000, etc.). Notifications at the same rate are reset after 3 days (72 hours).
Receive real-time notifications of price fluctuations for USD/JPY, gold, and Bitcoin. Never miss a trading opportunity, even when you’re on the go, and place orders instantly in response to market conditions.
You will receive a notification when there is a price fluctuation of 30 pips (0.3 JPY) or more within 10 minutes (sharp rise or fall). After that, notifications for sudden price fluctuations under the same conditions will be paused for one hour.
Receive a notification when the price fluctuates by more than $20 within an hour (sharp rise or fall). After that, notifications for sudden price fluctuations under the same conditions will be paused for 4 hours.
Receive a notification when the price fluctuates by more than $2,000 within an hour (sharp rise or fall). After that, notifications for sudden price fluctuations under the same conditions will be paused for 4 hours.
