The deposit methods available at Exness include "Credit/Debit Cards (VISA, Mastercard, JCB)" and "Online Wallets (STICPAY, Neteller, Skrill)" (*). Exness supports a wide range of currencies, including Japanese yen, US dollars, euros, British pounds, and Australian dollars, so you don’t have to worry about exchange rate losses when making deposits.Furthermore, deposits at Exness are processed in real time without manual intervention, and there are no deposit fees.
(*) Deposits via STICPAY are currently unavailable due to maintenance. Additionally, Neteller and Skrill are not available to customers residing in Japan.
Exness currently offers the following deposit methods. (*)
Please note that if you have not yet verified your profile with Exness, your available deposit methods will be limited. Once the verification process is complete, you will be able to use all deposit methods.
You can deposit funds into your trading account using your credit or debit card. We accept VISA, Mastercard, and JCB cards.
Credit Card Details
You can deposit funds from your STICPAY account into your Exness trading account. We support 20 currencies, including Japanese yen and U.S. dollars.
Details about STICPAY(*) Deposits via STICPAY are currently unavailable due to maintenance. Additionally, Neteller and Skrill are not available to residents of Japan.
When depositing funds into your Exness trading account, you must follow Exness’s deposit rules. Please review Exness’s deposit rules before making a deposit, select the appropriate deposit method, and proceed with the transaction.
In addition, Exness employs a "segregated account" system to manage the funds you deposit. We have established a system to safeguard the assets entrusted to us by our clients through strict deposit rules, so you can trade with Exness with complete peace of mind.
Deposits to Exness are free of charge. By eliminating unnecessary costs when depositing funds, you can manage your trading capital more efficiently.
At Exness, the available currencies and processing times vary depending on the deposit method. If you deposit in a currency different from your trading account’s base currency, the amount will be converted to the account currency based on the exchange rate at the time of deposit. Please note that there are two deposit methods available for Japanese yen: “Credit/Debit Card” and “STICPAY.” (*)
Deposits made via credit/debit card or STICPAY are credited to your trading account in real time, 24 hours a day, 365 days a year, allowing you to start trading quickly.
(*) Deposits via STICPAY are currently unavailable due to maintenance.
| Deposit Methods | Currencies Accepted | Response time |
 Credit/Debit Card(*) |
Japanese Yen / United States Dollar | In real time |
 STICPAY |
20 currency pairs, including JPY/USD | In real time |
| (*) |
|
| Currencies Accepted | Japanese Yen / United States Dollar |
| Response time | In real time |
|
|
| Currencies Accepted | 20 currency pairs, including JPY/USD |
| Response time | In real time |
(*) At Exness, VISA and Mastercard are accepted for deposits and withdrawals in USD, while JCB is accepted for deposits and withdrawals in JPY.
At Exness, the minimum deposit amount varies depending on the payment method. However, the minimum initial deposit for Pro, Zero, and Low Spread accounts is a flat rate of 1,000 USD (or equivalent), regardless of the payment method.
Please note that while Exness does not impose an overall limit on deposit amounts, there are individual limits per transaction for each deposit method. If you wish to deposit an amount that exceeds the limit per transaction, please split the deposit into multiple transactions.
| Deposit Methods | Minimum deposit amount | Maximum deposit amount per transaction |
|
Credit/Debit Card (*1) |
10 USD (approx.) | $10,000 (equivalent) |
|
STICPAY (*2) |
10 USD (approx.) | $10,000 (equivalent) |
| (*1) |
|
| Minimum deposit amount | 10 USD (approx.) |
| Maximum deposit amount per transaction |
$10,000 (equivalent) |
| (*2) |
|
| Minimum deposit amount | 10 USD (approx.) |
| Maximum deposit amount per transaction |
$10,000 (equivalent) |
Exness sets deposit limits based on your verification status in the Personal Area. The deposit limit when opening an account (unverified) is the equivalent of 2,000 USD. Once you have completed the "Financial Profile" and verified your "Identity Documents" in the Personal Area, the limit will be raised to the equivalent of 50,000 USD. After that, once your "Proof of Address" has been verified, all deposit limits will be lifted.
| Personal Space Authentication Status | Maximum deposit amount | Available Deposit Methods |
| When not authenticated | equivalent to $2,000 | STICPAY(*) |
| Financial profile entry and ID verification completed |
equivalent to $50,000 | |
| After verification of proof of address | No restrictions | All payment methods |
| When not authenticated | |
| Maximum deposit amount | equivalent to $2,000 |
| Available Deposit Methods |
STICPAY(*) |
| Financial profile entry and ID verification completed | |
| Maximum deposit amount | equivalent to $50,000 |
| Available Deposit Methods |
STICPAY(*) |
| Verification of address documentation complete | |
| Maximum deposit amount | No restrictions |
| Available Deposit Methods |
All payment methods |
(*) Deposits via STICPAY are currently unavailable due to maintenance.
Exness does not accept deposits made in the name of any third party other than the account holder. When depositing funds into your Exness trading account, please ensure that you use a payment service registered under the same name as the account holder. Please note that if a transfer is made in the name of a third party other than the account holder, the transaction may be rejected or otherwise processed.
You can check the name on your Exness trading account by selecting "Profile" under "Settings" in the Personal Area.
As a measure to prevent money laundering, Exness requires that withdrawals be made using the same method used to deposit funds, up to the amount deposited. If you have used multiple deposit methods, profits can be withdrawn in proportion to the amount deposited via each method. Additionally, withdrawals are processed in order of priority, with credit/debit cards given the highest priority, followed by other deposit methods.When depositing funds into your Exness trading account, please be sure to review these withdrawal rules and select the appropriate deposit method.
At Exness, you can deposit funds into your Exness trading account using your credit or debit card. We currently support three card brands—VISA, Mastercard, and JCB—and accept five types of cards: Visa, Visa Electron, Mastercard, Maestro, and JCB.
(*) At Exness, VISA and Mastercard are accepted for deposits and withdrawals in USD, while JCB is accepted for deposits and withdrawals in JPY.
Deposits via credit/debit card are accepted in JPY (Japanese yen) and USD (U.S. dollars), and there are no deposit fees. When you deposit using a credit/debit card, funds are credited to your Exness trading account in real time, 24 hours a day, 365 days a year, immediately after the deposit is processed. Additionally, since deposits can be made starting from the equivalent of 10 USD, you can begin trading with a small amount of capital.
At Exness, when making your first deposit via credit or debit card, you are required to complete full profile verification (identity verification) in your Personal Area and verify your credit or debit card. After selecting "Credit Card" on the deposit page in your Personal Area and completing the deposit process, the funds will be credited to your trading account immediately.
Credit and debit cards used to fund your Exness trading account must support 3D Secure. 3D Secure is an authentication service designed to ensure the security of credit card transactions, such as those made during online shopping. If your card does not support 3D Secure, we will be unable to verify it; therefore, please confirm in advance that your card supports 3D Secure.
At Exness, you can deposit funds from your STICPAY account into your Exness trading account.(*) Deposits via STICPAY support 20 currencies, including JPY (Japanese Yen) and USD (U.S. Dollar), making it the deposit method with the widest currency support among those offered by Exness. Additionally, the website is available in Japanese, and there are no deposit fees. If you already have a STICPAY account, you can transfer funds to your Exness trading account in real time, 24 hours a day, 365 days a year, immediately after completing the deposit process.
(*) Deposits via STICPAY are currently unavailable due to maintenance.
If you select "STICPAY" on the deposit page in your Exness Personal Area and complete the deposit process, the funds will be credited to your trading account immediately. Please note that you can use STICPAY for deposits even if your Exness profile has not yet been verified.
STICPAY is an online wallet service operated by STIC FINANCIAL LTD in the UK that can be used anywhere in the world. In addition to supporting withdrawals to domestic banks, users can withdraw local currency from ATMs worldwide using the STICPAY card. A key feature of the service is that transfer and withdrawal fees are significantly lower, and funds can be sent and received in real time, regardless of the recipient’s location.
At Exness, we offer a wide range of deposit methods to ensure your convenience, but there are several possible reasons why you might be unable to make a deposit. Please review the causes and solutions for issues with depositing funds into your Exness trading account.
If you are unable to make a deposit with Exness, the following are the main possible causes.
If you are unable to make a deposit with Exness, please check to see if the amount you are attempting to deposit is at least the minimum deposit amount of 10 USD. You cannot deposit amounts exceeding the limit, so please ensure your deposit is within the specified range. Please note that if your profile verification is not complete, your deposit limit will be further restricted.
If you are unable to make a deposit with Exness, please verify that the name on your Exness account matches the name on the credit card or online wallet you are using for the deposit. Exness does not allow deposits to be made under a name other than your own, even if it belongs to a family member. Please ensure that the name used for the deposit matches the name on your Exness account.
Exness accepts deposits via credit and debit cards, but only the following three card brands are supported: VISA, Mastercard, and JCB. American Express and Diners Club are not supported, so if you are unable to make a card deposit with Exness, please check your card brand.Additionally, some card issuers may restrict deposits to FX brokers. If you are unable to make a deposit even though you are using a valid Exness-supported card that has not reached its credit limit, please contact your card issuer to inquire about the issue.
If you are unable to make a deposit using an online wallet on Exness, your wallet balance may be insufficient. Please check your wallet balance and try making the deposit again. Additionally, deposits may be unavailable if the online wallet provider is performing maintenance or other operations. Please check with the respective service provider for maintenance updates and use an alternative deposit method if necessary.
At Exness, the time it takes for funds to appear in your account varies depending on the deposit method you use. If funds do not appear in your account and the deposit is not processed even after the expected processing time for that payment method has elapsed, please check the processing status in the "Transaction History" section of your Personal Area. The processing status will be displayed as "Completed," "In Progress," or "Declined."
If your deposit has not been credited even after the processing time has elapsed, please contact the Exness Support Desk with the following information.
If you are unable to make a deposit, please review Exness’s deposit rules and try again following those guidelines.
If you are still unable to deposit funds into your trading account despite having reviewed the deposit rules, please contact the Exness Support Desk with the following information.
| Exness Support Desk |
[email protected] |
The secret word (phone password) is the password required for identity verification when contacting Exness Support. This password, also known as the phone password, is sent via SMS by Exness when you contact Exness Support for the first time. Please note that the phone password is a fixed password assigned to each customer and cannot be changed.
From now on, when submitting inquiries that involve personal information—such as questions regarding identity verification procedures or deposits and withdrawals—please have your "trading account number" and "phone password" ready before contacting the Exness Support Desk.
I can't make a deposit to Exness. Why is that?
Exness imposes restrictions on certain deposit methods if identity verification has not been completed; credit/debit cards and cryptocurrency cannot be used. Additionally, the deposit limit is capped at 2,000 USD.
Read more
16.09.2021
Does Exness charge a deposit fee?
No, Exness does not charge any deposit fees, and all deposit methods are available free of charge. However, depending on the online wallet you use, fees may apply when making a deposit, so please check with the respective service provider.
Read more
16.09.2021
What deposit methods are available at Exness?
At Exness, you can make deposits using credit/debit cards and online wallets (STICPAY, Neteller, and Skrill). Please note that the use of Neteller and Skrill by users in Japan is currently restricted.
Read more
16.09.2021
How long does it take for funds to appear in my account after making a deposit with Exness?
At Exness, deposits made via credit/debit cards or online wallets (STICPAY, Neteller, Skrill) are credited to your trading account instantly, 24 hours a day, 365 days a year. Please note that the use of Neteller and Skrill by users in Japan is currently restricted.
Read more
20.06.2021
If you're using iOS
If you're using iOS, tap the "Add to Home Screen" icon at the bottom of Safari and select "Add to Home Screen." Once you've added it to your Home Screen, you can turn on "Receive Push Notifications" as shown above.
If you are using an Android device or a PC
If you're using an Android device or a PC, you can simply turn on "Receive push notifications" above without installing the app. (If your browser asks for permission, please select "Allow.")
You can find instructions on how to add this to your smartphone's home screen below.
You will receive notifications about key metrics and limited-time promotions. If you turn this feature off, you may not be able to participate in limited-time promotions.
A feature that sends notifications when a price reaches a round number. These notifications help traders capitalize on trading opportunities and manage risk, making them a popular tool among many traders.
Notifications are sent for every 100 pips (1 JPY) (e.g., $1 = 147 JPY, $1 = 148 JPY, etc.). Notifications for the same exchange rate are reset after 3 days (72 hours).
Notifications are sent every 500 pips (50 USD) (e.g., $3,000, $3,050, etc.). Notifications for the same rate are reset after 3 days (72 hours) have passed.
Notifications are sent every $5,000 (e.g., $110,000, $115,000, etc.). Notifications at the same rate are reset after 3 days (72 hours).
Receive real-time notifications of price fluctuations for USD/JPY, gold, and Bitcoin. Never miss a trading opportunity, even when you’re on the go, and place orders instantly in response to market conditions.
You will receive a notification when there is a price fluctuation of 30 pips (0.3 JPY) or more within 10 minutes (sharp rise or fall). After that, notifications for sudden price fluctuations under the same conditions will be paused for one hour.
Receive a notification when the price fluctuates by more than $20 within an hour (sharp rise or fall). After that, notifications for sudden price fluctuations under the same conditions will be paused for 4 hours.
Receive a notification when the price fluctuates by more than $2,000 within an hour (sharp rise or fall). After that, notifications for sudden price fluctuations under the same conditions will be paused for 4 hours.
