Exness Withdrawal Methods

Exness currently offers the following withdrawal methods. (*)

However, you must complete profile verification before you can make a withdrawal.

At Exness, we manage the assets entrusted to us by our clients appropriately under a strict fund management system. We have also established rules regarding deposits and withdrawals to prevent fraudulent use and money laundering.

When withdrawing funds from your Exness trading account, please review the terms and conditions and important notes for each withdrawal method as specified by Exness in advance, and follow the withdrawal rules when processing your request.

Please note that if you have not yet completed your profile verification (identity verification), you will not be able to process a withdrawal. Please complete all profile verification (identity verification) steps before proceeding with the withdrawal process.

At Exness, all withdrawal methods are available free of charge. However, some payment methods may incur separate fees.

At Exness, the time it takes for funds to be credited varies depending on the withdrawal method. With online wallets—the fastest withdrawal method—funds are credited to your online wallet account immediately after you initiate the withdrawal from your Exness trading account.For withdrawals (refunds) to credit or debit cards, the funds will appear on your card statement within approximately 1 to 14 business days. However, since the timing of refund processing varies depending on your card issuer, we recommend that you check with your card issuer for details.

At Exness, the minimum withdrawal amount varies depending on the withdrawal method. Although Exness does not set an overall limit on the total amount that can be withdrawn, there is a per-transaction limit for each withdrawal method. If you wish to withdraw an amount that exceeds the per-transaction limit, you will need to split the withdrawal into multiple transactions.

Please note that if you have made a deposit using a credit or debit card, the maximum amount you can withdraw is limited to the total amount of past deposits. Any profits earned from trading can be withdrawn using other withdrawal methods.

Due to anti-money laundering regulations, Exness generally requires that withdrawals be made using the same payment method used for the deposit. For example, please note that if you have only made deposits via credit card, you cannot select any other payment method as the withdrawal destination.You must also specify the trading account from which the funds were deposited and the currency in which the deposit was made.

Please note that for credit/debit cards, withdrawals (refunds) can only be made to the card used for the deposit; withdrawals to a different card are not permitted. Also, please be aware that you cannot withdraw profits that exceed the total amount deposited via that card.

At Exness, if you have made deposits using multiple methods, you must withdraw funds in the order of priority. For anti-money laundering purposes, Exness gives the highest priority to withdrawals via credit/debit cards.Once you have withdrawn (or received a refund for) the total amount deposited via each credit or debit card, you will be able to withdraw funds—including profits—using other withdrawal methods. Please note that, as a general rule, Exness does not accept withdrawal requests that deviate from this order of priority.

At Exness, you can withdraw funds to the credit or debit card you used to deposit funds into your Exness trading account. We support two card brands: “VISA” and “Mastercard.” Please note that there are no withdrawal fees for credit or debit cards.After submitting a withdrawal request, it typically takes 1 to 14 business days for the funds to be credited to your account.

Withdrawals made via credit or debit card are treated as refunds of your credit limit, so the withdrawal amount must always be equal to the deposit amount. The total amount deposited using your credit or debit card constitutes the maximum withdrawable amount; any profits exceeding this total can be withdrawn using other withdrawal methods.

Please note that Exness’s withdrawal priority system gives top priority to credit/debit cards. Therefore, if you have used multiple deposit methods in the past, you must first complete withdrawals up to the total amount deposited via card.

If you select “Credit Card” on the withdrawal page in the Exness Personal Area to initiate a withdrawal, Exness will complete its processing within 24 business hours, and the card issuer will complete the refund processing within 1 to 14 business days.

For withdrawals via credit or debit card, the refund is processed by canceling the transaction record associated with the deposit made to your Exness trading account. Credit card refunds are typically credited to your card’s available balance or refunded to a designated bank account, though the specific process may vary depending on your card issuer.Additionally, for debit card refunds, the funds are generally returned to the bank account linked to the card.

Withdrawals to credit or debit cards are processed as refunds of the amounts used for deposits; therefore, you cannot withdraw profits that exceed your total deposit amount. You can withdraw your profits using other withdrawal methods.

If you have made deposits to your Exness trading account using multiple credit or debit cards, you must withdraw (or request a refund) the cumulative deposit amount for each card back to that specific card. Please note that you cannot withdraw funds to a different card or withdraw an amount exceeding the cumulative deposit amount for each card.

At Exness, even if you have updated the credit or debit card used to fund your trading account, you can still withdraw funds to the original card based on the information held by the card issuer.However, if an expired credit or debit card is not linked to a bank account, you will need to contact the Exness Support Desk to arrange a refund using an alternative withdrawal method.Additionally, if your credit or debit card is lost or stolen, please contact the Exness Support Desk with documentation proving the loss or theft of the card.

At Exness, you can withdraw funds from your trading account to your Neteller account.Withdrawals via Neteller are available in USD (U.S. dollars) and EUR (euros). However, since Neteller is not available to customers residing in Japan, this withdrawal method is intended for users accessing Exness from countries other than Japan.

With Neteller, you can withdraw funds, including your profits, and there are no withdrawal fees. Once you’ve initiated the withdrawal, funds are transferred in real time, 24 hours a day, 365 days a year.

If you select “Neteller” on the withdrawal page in your Exness Personal Area to initiate a withdrawal, the transaction will be processed immediately, and the funds will be credited to your Neteller account.

At Exness, you can withdraw funds from your trading account to your Skrill account.Withdrawals via Skrill are available in USD (U.S. dollars) and EUR (euros). However, since Skrill is not available to customers residing in Japan, this withdrawal method is intended for users accessing Exness from countries other than Japan.

With Skrill, you can withdraw funds, including your profits, and there are no withdrawal fees. Once you’ve initiated the withdrawal, funds are transferred in real time, 24 hours a day, 365 days a year.

If you select “Skrill” on the withdrawal page in your Exness Personal Area to process a withdrawal, the transaction will be processed immediately, and the funds will be credited to your Skrill account.

At Exness, withdrawals are never denied without a valid reason.

However, if you do not meet the withdrawal requirements or there are procedural errors, your withdrawal request may be rejected or it may take some time for the funds to be processed. To ensure a smooth withdrawal process, please review the following main reasons why withdrawals may be denied and how to resolve them.

Please note that you will not be able to process a withdrawal if your profile verification (identity verification) has not been completed.

At Exness, withdrawals are processed according to a specific priority order. Please note that if you submit a withdrawal request that does not comply with Exness’s withdrawal priority rules, your request will be rejected.Even if a withdrawal request using a credit or debit card—which has the highest priority—has been submitted, if it is rejected for any reason and is marked as “Pending,” you must first complete these requests before selecting another withdrawal method.Please also note that requesting a withdrawal to a credit or debit card after the 90-day refund period has expired will result in the withdrawal being rejected.

At Exness, different minimum withdrawal amounts and maximum withdrawal limits per transaction apply depending on the withdrawal method. Please note that requests that do not meet the minimum withdrawal amount or exceed the maximum withdrawal limit per transaction will be rejected and cannot be processed.

At Exness, you can make a withdrawal even if you have open positions. However, since your available margin is a constantly fluctuating amount and there is a possibility of an unexpected stop-out being triggered, we do not recommend making withdrawals while holding open positions.If your account does not have sufficient funds to cover the withdrawal amount, an error message such as “insufficient funds” will appear, and the withdrawal will be rejected. Please confirm that you have sufficient funds and resubmit your withdrawal request within the allowable withdrawal limit.

If your withdrawal request is declined by Exness, there may be an issue on the payment service provider’s end, such as an expired credit card or a frozen account with a payment service provider. Even if there are no issues with the withdrawal process on Exness, if you are unable to withdraw funds or your withdrawal is declined, please check with your payment service provider to see if there is a problem on their end.