Logging in to Exness’s member page, “Personal Area,” and to the trading platforms “MT4 (MetaTrader 4)/MT5 (MetaTrader 5)” can be done simply by entering your login credentials and password.In the Personal Area, you can manage deposits and withdrawals, configure your account settings, and check your MT4/MT5 login credentials. You can also access the “MT4/MT5 Web Terminal” from the Personal Area, which allows you to trade anytime, anywhere, as long as you have a web browser—without needing to download or install the MT4/MT5 applications.
Once you log in to MT4/MT5, you can immediately start trading in Exness’s excellent trading environment. Please note that, with the exception of the “MT4/MT5 Web Terminal,” you must first download and install the appropriate application for your device in order to use MT4/MT5.
(*)MetaTrader, MetaTrader 4, MetaTrader 5, MT4, and MT5 are trademarks or registered trademarks of MetaQuotes Ltd.
To log in to Exness’s “Personal Area,” you will need to enter your “registered email address” and the “password” you set when you created your Personal Area account. Once you log in to the Personal Area, you can make deposits and withdrawals, manage your account settings, open additional accounts, and more.
Enter the "email address" you used to register with Exness and the "login password" for your Personal Area, then click "Continue" to log in to your Exness Personal Area.
Enter the "email address" you used to register with Exness and the "login password" for your Personal Area, then tap "Continue" to log in to your Exness Personal Area.
If you are unable to log in to your Exness Personal Area, please check the following points and try logging in again.
The email address you enter when logging in to your Exness Personal Area is the one you registered when you opened your account. If you’re sure the email address is correct, please check to see if the “.” (period) is a full-width character or if there are any spaces in the address.
The password you enter when logging into your Exness Personal Area is the password you registered when you opened your account—it must be at least 8 characters long and consist of letters (case-sensitive) and numbers. Click the “eye” icon in the password field to view the password you entered, so you can verify it.Passwords are case-sensitive. If Caps Lock is on, letters will be entered in uppercase, so please turn it off and re-enter your password.
The password you enter when logging into your Exness Personal Area is the password you registered when you opened your account—it must be at least 8 characters long and consist of uppercase and lowercase letters and numbers. Tap the “eye” icon in the password field to view the password you entered, so you can verify it.Passwords are case-sensitive. If Caps Lock is on, letters will be entered in uppercase, so please turn it off and re-enter your password.
If your Personal Area has been closed in the past—either at your request or at Exness’s discretion—you will not be able to log in to it. If your Personal Area has been closed, Exness will have sent a notification to your registered email address by the closure date, so please check your email.
You can also check whether Personal Space is enabled using the following method.
If you are unable to log in to your Exness Personal Area, you will see the message: "Your username or password is invalid. Please enter the correct information." Click "Forgot your password?" located below the "Continue" button.
If you are unable to log in to your Exness Personal Area, you will see the message: "Your username or password is invalid. Please enter the correct information." Tap "Forgot your password?" located below the "Continue" button.
You will be redirected to the password reset page. Enter your email address and click "Continue."
You will be taken to the password reset screen. Enter your email address and tap “Continue.”
A 6-digit verification code will be sent to the email address you provided, or via SMS (text message) if you have set up your phone number as a two-factor authentication method. Enter the verification code in the “6-digit verification code” field and click “Confirm” to complete the password reset.
A 6-digit verification code will be sent to the email address you provided, or via SMS (text message) if you have set up your phone number as a two-step verification method. Enter the verification code in the “6-digit verification code” field and tap “Confirm” to complete the password reset.
If you do not receive the verification code, your Personal Area may have been deactivated. Please create a new Personal Area using a different email address, and you will be able to start trading with Exness.
If the methods described above do not resolve your issues with logging into your Personal Area or verifying your account, please contact the Exness support team. We will get back to you within 24 hours.
| Exness Support Team | [email protected] |
To log in to Exness’s MT4 (MetaTrader 4) or MT5 (MetaTrader 5) trading platforms, you’ll need to enter your “MT4/MT5 trading account number,” “account password,” and “server name.”You can find your “MT4/MT5 trading account number” and “server name” in your Exness Personal Area.
Please note that to use Exness’s MT4/MT5 on a PC, you must download and install MT4/MT5 in advance.
Double-click the "MetaTrader 4 Exness" or "MetaTrader 5 Exness" shortcut icon on your desktop to launch MT4/MT5.
Once MT4/MT5 has launched, click “Log In to Trading Account” from the “File” menu on the toolbar.
When the "Trading Account Login Information" screen appears, enter your "Login ID" and "Password," then select "Server" from the drop-down menu. Check the "Save Login Information" checkbox and click the "Login" button.
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Login ID |
Example: 1234567 |
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Password |
Example: password |
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Server |
Example: Exness-Real7 |
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Login ID |
|
Example: 1234567 |
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Password |
|
Example: password |
|
Server |
|
Example: Exness-Real7 |
① For the login ID, enter your Exness MT4/MT5 trading account number.
② Enter the password you set for your MT4/MT5 account.
③ For the server, select the server name that is automatically assigned when you open an MT4/MT5 account.
If you check the "Save Login Information" box, you'll be able to automatically log in to your MT4/MT5 trading account without having to enter your login information the next time and thereafter.
"Once you have successfully logged in to Exness's MT4/MT5, the terminal window will appear on the MT4/MT5 screen, allowing you to view charts, market quotes, your account balance, and trading activity.Feel free to customize the platform to suit your trading style—such as displaying multiple charts or adding indicators—and enjoy a comfortable trading experience with Exness’s MT4/MT5.
Once you have successfully logged in to Exness’s MT4/MT5 and connected to the server, “XX.XX ms” or “XXX/kb” will appear in the lower-right corner of the screen.
If, after logging into Exness MT4/MT5, the rates displayed in the quote window or the charts do not update, you may not be connected to the Exness server properly. Please check the server connection status, which is displayed in the lower-right corner of the screen.
If the message “Invalid Account” appears, your login information may be incorrect, or your account may have been archived due to a lack of activity for a certain period of time. Please check your login information or account status.
If the message "Connection Down!" appears, you may not be able to connect to the Internet due to a problem with your network connection or your computer. Please check your network connection and try connecting again.
To log in to Exness’s MT4 (MetaTrader 4) or MT5 (MetaTrader 5) trading platforms from your smartphone, you’ll need to enter your “MT4/MT5 trading account number,” “account password,” and “server name.”You can find your “MT4/MT5 trading account number” and “server name” in your Exness Personal Area.
To use Exness's MT4/MT5 on your smartphone, you'll need to download and install the MT4/MT5 app beforehand.
Tap the “MetaTrader 4” or “MetaTrader 5” app displayed on the home screen of your iOS device (iPhone or iPad) to launch MT4/MT5.
Once MT4/MT5 has launched on your iOS device, open the "Settings" screen and tap "New Account."
When the "New Account" screen appears, tap "Log in to an existing account."
The server selection screen will appear. Enter "exness" in the search bar at the top of the screen to view a list of server names, then tap the name of the server you wish to log in to.
When the "Login" screen appears, enter your "Login (MT4/MT5 Account Number)" and "Password." Enable "Save Password," then tap "Sign In" in the upper-right corner of the screen.
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Log In |
Example: 1234567 |
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Password |
Example: password |
|
Log In |
|
Example: 1234567 |
|
Password |
|
Example: password |
① For the login ID, enter your Exness MT4/MT5 trading account number.
② Enter the password you set for your MT4/MT5 account.
If you turn on "Save Password," you will be able to automatically log in to your MT4/MT5 trading account without having to enter your login information the next time and thereafter.
Once you’ve successfully logged into the Exness MT4/MT5 app for iOS, the “Market Watch” screen will appear and the rates will begin to update.Tap the icons at the bottom of the screen to switch to the “Charts” or “Trades” screens and start trading. Enjoy trading with Exness using the MT4/MT5 app, which you can use anytime, anywhere.
Tap the “MetaTrader 4” or “MetaTrader 5” app displayed on the home screen of your Android device to launch MT4/MT5.
When you launch MT4 or MT5 on an Android device for the first time, the MetaQuotes demo account registration screen will appear. When you see the message “Welcome to MetaTrader 4!”, tap “Accept.”Next, a message saying “Open a Demo Account” will appear; tap “Accept” to open a demo account. If you do not wish to open a demo account, tap the “×” in the upper-right corner of the “Open a Demo Account” message. You will then skip to Step 6, “Search for Login Server.”
Once you have completed the process of opening a demo account with MetaQuotes, the "Market Quotes" screen will appear. Tap the area around the icon in the upper-left corner of the screen.
When the menu screen appears, tap "Account Management." When the "Account Management" screen appears, tap the "+" in the upper-right corner of the screen.
The "New Account" screen will appear; tap "Log in to an existing account."
The server selection screen will appear. Enter "exness" in the search bar at the top of the screen to view a list of server names, then tap the name of the server you wish to log in to.
When the "Login" screen appears, enter your "Login (MT4/MT5 Account Number)" and "Password." Check the "Save Password" box, then tap "Login" at the bottom of the screen.
|
Log In |
Example: 1234567 |
|
Password |
Example: password |
|
Log In |
|
Example: 1234567 |
|
Password |
|
Example: password |
① For the login ID, enter your Exness MT4/MT5 trading account number.
② Enter the password you set for your MT4/MT5 account.
If you check the box next to “Save Password,” you’ll be able to automatically log in to your MT4/MT5 trading account without having to enter your login information the next time and thereafter.
Once you’ve successfully logged in to Exness’s MT4/MT5, the “Account” screen will appear.Once you’ve been redirected to the “Account” screen, which displays your account balance, leverage settings, and other account information, you can begin trading. Enjoy trading with Exness using the MT4/MT5 app, which you can use anytime, anywhere.
If you are unable to log in to the iOS or Android versions of Exness’s MT4/MT5, you may see error messages such as “Invalid Account” or “Authentication Failed.” This may be due to incorrect MT4/MT5 login credentials, or your account may have been archived due to a lack of activity for a certain period of time. Please check your login credentials or your account status.
If you are unable to log in to Exness’s MT4/MT5, your login credentials may be incorrect, or your account may have been deactivated. Please check the following points and try logging in again.
Please check that the "Login (MT4/MT5 Account Number)" you entered and the "Server Name" you selected when logging in to Exness's MT4/MT5 are correct.
To check your login information, go to "My Account" in the Exness Personal Area, click the "︙" icon next to the relevant account, and select "Account Information."
To check your login information, go to "My Account" in the Exness Personal Area, tap the "︙" icon next to the relevant account, and select "Account Information."
Your "account information," such as your account number and server name, will be displayed. Click the copy icon to copy your login information to the clipboard; you can then paste it when entering your login information.
The password you enter when logging in to Exness’s MT4/MT5 is the 8- to 15-character password consisting of letters and numbers that you set when you opened your account. The password is case-sensitive.If Caps Lock is ON, letters will be entered in uppercase, so please turn it off and re-enter your password.
If you have forgotten your password, you can change it from your Personal Area. In the "My Account" section of the Exness Personal Area, click the "gear icon" for the relevant account and select "Change Trading Password."
If you forget your password, you can change it in the Personal Area. In the Exness Personal Area, go to "My Account," tap the "gear icon" for the relevant account, and select "Change Trading Password."
The "Change Trading Password" screen will appear. Please enter your new password and click "Change Password."
The "Change Transaction Password" screen will appear. Enter your new password and tap "Change Password."
A 6-digit verification code will be sent to the email address or via SMS (text message) to the cell phone number you specified for two-factor authentication. Enter the verification code and click “Confirm” to complete the password change.
A 6-digit verification code will be sent to the email address or via SMS (text message) to the cell phone number you specified for two-factor authentication. Enter the verification code and tap “Confirm” to complete the password change.
If your MT4/MT5 account has been deactivated, you will not be able to log in to MT4/MT5.At Exness, MT4 accounts are archived as inactive after 90 days of inactivity, and MT5 accounts after 15 days. However, archived inactive accounts can be easily reactivated in the Personal Area.
In the Exness Personal Area, click the "Archived" tab under "My Account," then click "Reactivate" for the account you want to reactivate. The account will be reactivated and moved to the "Live Trading Accounts" tab.
In the Exness Personal Area, tap the "Archived" tab under "My Account," then tap "Reactivate" for the account you want to reactivate. The account will be reactivated and moved to the "Live Trading Accounts" tab.
Exness offers a "Web Terminal" version that allows you to trade on MT4 and MT5 directly from your browser. There’s no need for any tedious downloads or installations—as long as you have a web browser, you can trade online anytime.
You can also easily access Exness’s MT4/MT5 (Web Terminal version) from the “My Account” section of your Personal Area. Simply log in with your existing Exness account credentials to start trading right away.
Enter the "email address" you used to register with Exness and the "login password" for your Personal Area, then click "Continue" to log in to your Exness Personal Area.
Your MT4/MT5 accounts are displayed under "Live Trading Accounts" in My Account. Click "Trade" for the account you want to trade with.
Once the "Trading" screen appears, click "Web Terminal" in MT4 or MT5.
When the "Login" screen appears, check the "Login (MT4/MT5 Account Number)" and "Server Name" fields. If they are correct, enter your "Password." Check the "Save Password" box and click "YES."
If you check the box next to “Save Password,” you’ll be able to automatically log in to your MT4/MT5 trading account without having to enter your login information the next time and thereafter.
Please tell me why I can't log in to my Exness Personal Area.
If you are unable to log in to your Exness Personal Area, your login credentials may be incorrect. Please verify that you have entered your registered email address and login password correctly. You can check the password you entered by clicking the "eye icon" next to the password field.
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02.09.2022
I forgot my login password for the Exness Personal Area.
If you have forgotten your Exness Personal Area password, please reset it. You can reset your password by clicking “Forgot your password?” on the Personal Area login screen. Once the reset is complete, please log in using your new password.
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02.09.2022
You cannot log in to MT4/MT5 because your Exness MT4/MT5 account is inactive.
At Exness, if there is no activity on your MetaTrader 4 (MT4) account for 90 days or on your MetaTrader 5 (MT5) account for 15 days, the account will be deactivated, and you will not be able to log in to MT4 or MT5. If your account is deactivated, you can reactivate it in the Personal Area and log in again.
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02.09.2022
Can I change my MT4/MT5 login password on Exness?
Yes, at Exness, you can change your MetaTrader 4 (MT4) or MetaTrader 5 (MT5) login password. After logging into your Personal Area, go to "My Account," click the "gear icon" for the relevant account, and select "Change Trading Password" to make the change.
Read More
02.09.2022
Please tell me how to log in to the PC version of Exness MT4/MT5.
After launching Exness’s MetaTrader 4 (MT4) or MetaTrader 5 (MT5), select “Log in to Trading Account” from the “File” menu on the toolbar. On the “Trading Account Login Information” screen, enter your login information and click “Log In” to complete the login process.
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02.09.2022
If you're using iOS
If you're using iOS, tap the "Add/Save" icon at the bottom of Safari and select "Add to Home Screen." Once you've added it to your Home Screen, you can turn on "Receive Push Notifications" as shown above.
If you're using an Android device or a PC
If you're using an Android device or a PC, you can simply turn on "Receive push notifications" as shown above without installing the app. (If your browser asks for permission, please select "Allow.")
You can find instructions on how to add this to your smartphone's home screen below.
You will receive notifications about key metrics and limited-time promotions. If you turn this feature off, you may not be able to participate in limited-time promotions.
A feature that sends notifications when a price reaches a round number. Receiving these notifications helps traders capitalize on trading opportunities and manage risk, which is why many traders are taking notice.
Notifications are sent for every 100 pips (1 JPY) (e.g., 1 USD = 147 JPY, 1 USD = 148 JPY, etc.). Notifications for the same exchange rate are reset after 3 days (72 hours) have passed.
Notifications are sent every 500 pips (50 USD) (e.g., $3,000, $3,050, etc.). Notifications for the same rate are reset after 3 days (72 hours) have passed.
Notifications are sent every 5,000 USD (e.g., 110,000 USD, 115,000 USD, etc.). Notifications for the same exchange rate are reset after 3 days (72 hours).
Receive real-time notifications of price fluctuations for USD/JPY, gold, and Bitcoin. Never miss a trading opportunity, even when you're on the go, and place orders that instantly respond to market conditions.
You will receive a notification when there is a fluctuation of 30 pips (0.3 JPY) or more within 10 minutes (sharp rise or sharp drop). After that, notifications for sudden fluctuations under the same conditions will be suspended for 1 hour.
You will receive a notification when the price fluctuates by more than 20 USD within an hour (sharp rise or sharp drop). After that, notifications for sudden price fluctuations under the same conditions will be paused for 4 hours.
You will receive a notification when the price fluctuates by more than 2,000 USD within one hour (sharp rise or sharp drop). After that, notifications for sudden price fluctuations under the same conditions will be suspended for 4 hours.
