Logging into Exness’s “Personal Area” and the trading platforms “MT4 (MetaTrader 4)/MT5 (MetaTrader 5)” is as simple as entering your login credentials and password. In the Personal Area, you can manage deposits and withdrawals, configure account settings, and view your MT4/MT5 login details.You can also access the "MT4/MT5 Web Terminal" from the Personal Area, which allows you to trade anytime, anywhere, as long as you have a web browser—no need to download or install the MT4/MT5 application.
Once you log in to MT4/MT5, you can immediately start trading in Exness’s excellent trading environment. Please note that, with the exception of the “MT4/MT5 Web Terminal,” you will need to download and install the appropriate application for your device before using MT4/MT5.
(*)MetaTrader, MetaTrader 4, MetaTrader 5, MT4, and MT5 are trademarks or registered trademarks of MetaQuotes Ltd.
To log in to Exness’s “Personal Area,” you will need to enter your “registered email address” and the “password” you set when you created your Personal Area. Once logged in, you can manage deposits and withdrawals, adjust account settings, and open additional accounts.
Enter the email address you used to register with Exness and your Personal Area login password, then click "Continue" to log in to your Exness Personal Area.
Enter the email address you used to register with Exness and your Personal Area login password, then tap "Continue" to log in to your Exness Personal Area.
If you are unable to log in to your Exness Personal Area, please check the following points and try logging in again.
The email address you enter when logging into your Exness Personal Area is the one you provided when you opened your account. If you’re sure the email address is correct, please check to see if the period is a full-width character or if there are any spaces in the address.
The password you enter when logging into your Exness Personal Area is the 8-character or longer password you registered when opening your account, consisting of letters (both uppercase and lowercase) and numbers. Click the "eye" icon in the password field to view the password you entered and verify that it is correct. The password is case-sensitive. If Caps Lock is enabled, letters will be entered in uppercase; please turn it off and re-enter your password.
The password you enter when logging into your Exness Personal Area is the 8-character or longer password you registered when opening your account, consisting of letters (both uppercase and lowercase) and numbers. Tap the "eye" icon in the password field to view the password you entered and verify that it is correct. The password is case-sensitive. If Caps Lock is enabled, letters will be entered in uppercase; please turn it off and re-enter your password.
If your Personal Area has been closed in the past—either at your request or at Exness’s discretion—you will not be able to log in to it. If your Personal Area has been closed, Exness sent a notification to your registered email address prior to the closure date, so please check your inbox.
You can also check whether Personal Space is enabled using the following method.
If you are unable to log in to your Exness Personal Area, you will see the message: "Your username or password is invalid. Please enter the correct information." Click "Forgot your password?" located below the "Continue" button.
If you are unable to log in to your Exness Personal Area, you will see the message: "Your username or password is invalid. Please enter the correct information." Tap "Forgot your password?" located below the "Continue" button.
You will be redirected to the password reset page. Enter your email address and click "Continue."
You will be taken to the password reset screen. Enter your email address and tap "Continue."
A 6-digit verification code will be sent to the email address you provided, or via SMS (text message) if you have set up your phone number as a two-factor authentication method. Enter the verification code in the "6-digit verification code" field and click "Confirm" to complete the password reset.
A 6-digit verification code will be sent to the email address you provided, or via SMS (text message) if you have set up your phone number for two-factor authentication. Enter the verification code in the "6-digit verification code" field and tap "Confirm" to complete the password reset.
If you do not receive the verification code, your Personal Area may have been closed. Please create a new Personal Area using a different email address to start trading with Exness.
If the issues regarding logging into your Personal Area or account validity are not resolved using the methods described above, please contact the Exness support team. We will get back to you within 24 hours.
| Exness Support Team | [email protected] |
To log in to Exness’s trading platforms MT4 (MetaTrader 4) and MT5 (MetaTrader 5), you will need to enter your “MT4/MT5 trading account number,” “account password,” and “server name.” You can find your “MT4/MT5 trading account number” and “server name” in your Exness Personal Area.
Please note that to use Exness’s MT4/MT5 on a PC, you must first download and install MT4/MT5.
Double-click the "MetaTrader 4 Exness" or "MetaTrader 5 Exness" shortcut icon on your desktop to launch MT4 or MT5.
Once MT4/MT5 has launched, click "Log In to Trading Account" from the "File" menu on the toolbar.
When the "Trading Account Login Information" screen appears, enter your "Login ID" and "Password," then select "Server" from the drop-down menu. Check the "Save Login Information" checkbox and click the "Login" button.
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Login ID |
Example: 1234567 |
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Password |
Example: password |
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server |
Example: Exness-Real7 |
|
Login ID |
|
Example: 1234567 |
|
Password |
|
Example: password |
|
server |
|
Example: Exness-Real7 |
① For the login ID, enter your Exness MT4/MT5 trading account number.
② Enter the password you set for your MT4/MT5 account.
③ Select the server name that is automatically assigned when you open an MT4/MT5 account.
If you check the "Save login details" box, you will be able to automatically log in to your MT4/MT5 trading account without having to enter your login details each time.
"Once you have successfully logged in to Exness MT4/MT5, the terminal window will appear on your screen, displaying charts, market quotes, account balances, and trading activity. Feel free to customize the platform to suit your trading style—whether that means displaying multiple charts or adding indicators—and enjoy a comfortable trading experience with Exness MT4/MT5."
Once you have logged into Exness MT4/MT5 and successfully connected to the server, "XX.XX ms" or "XXX/kb" will appear in the lower-right corner of the screen.
If the rates displayed in the quote window or the charts do not update after logging into Exness MT4/MT5, you may not be connected to the Exness server properly. Please check the connection status, which is displayed in the lower-right corner of the screen.
If you see the message "Invalid Account," your login credentials may be incorrect, or your account may have been archived due to a lack of activity over a certain period. Please check your login credentials or your account status.
If the message "No connection!" appears, you may not be able to connect to the Internet due to a problem with your network connection or computer. Please check your network connection and try connecting again.
To log in to Exness’s MT4 (MetaTrader 4) or MT5 (MetaTrader 5) trading platforms from your smartphone, you will need to enter your “MT4/MT5 trading account number,” “account password,” and “server name.” You can find your “MT4/MT5 trading account number” and “server name” in your Exness Personal Area.
To use Exness MT4/MT5 on your smartphone, you must first download and install the MT4/MT5 app.
Tap the "MetaTrader 4" or "MetaTrader 5" app displayed on the home screen of your iOS device (iPhone or iPad) to launch MT4 or MT5.
Once MT4/MT5 has launched on your iOS device, open the "Settings" screen and tap "New Account."
When the "New Account" screen appears, tap "Log in to an existing account."
The server selection screen will appear. Enter "exness" in the search bar at the top of the screen to view a list of server names, then tap the name of the server you wish to log in to.
When the "Login" screen appears, enter your "Login (MT4/MT5 Account Number)" and "Password." Enable "Save Password," then tap "Sign In" in the upper-right corner of the screen.
|
Log In |
Example: 1234567 |
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Password |
Example: password |
|
Log In |
|
Example: 1234567 |
|
Password |
|
Example: password |
① For the login ID, enter your Exness MT4/MT5 trading account number.
② Enter the password you set for your MT4/MT5 account.
If you enable "Save Password," you will be able to automatically log in to your MT4/MT5 trading account without having to enter your login credentials the next time and thereafter.
Once you’ve successfully logged into the Exness MT4/MT5 app for iOS, the “Market Watch” screen will appear and prices will begin to update. Tap the icons at the bottom of the screen to switch to the “Chart” or “Trade” screens and start trading. Enjoy trading with Exness using the MT4/MT5 app, which you can use anytime, anywhere.
Tap the "MetaTrader 4" or "MetaTrader 5" app displayed on your Android device's home screen to launch MT4/MT5.
When you launch MT4 or MT5 on an Android device for the first time, the MetaQuotes demo account opening screen will appear. When the message "Welcome to MetaTrader 4!" appears, tap "Accept." Next, the message "Open a demo account" will appear; tap "Accept" to open a demo account. If you do not wish to open a demo account, tap the "×" in the upper-right corner of the "Open a demo account" screen. You will then skip to Step 6, "Search for Login Server."
Once you have completed the process of opening a demo account with MetaQuotes, the "Market Watch" screen will appear. Tap the area around the icon in the upper-left corner of the screen.
Once the menu screen appears, tap "Account Management." When the "Account Management" screen appears, tap the "+" icon in the upper-right corner of the screen.
The "New Account" screen will appear; tap "Log in to an existing account."
The server selection screen will appear. Enter "exness" in the search bar at the top of the screen to view a list of server names, then tap the name of the server you wish to log in to.
When the "Login" screen appears, enter your "Login (MT4/MT5 Account Number)" and "Password." Check the "Save Password" box, then tap "Login" at the bottom of the screen.
|
Log In |
Example: 1234567 |
|
Password |
Example: password |
|
Log In |
|
Example: 1234567 |
|
Password |
|
Example: password |
① For the login ID, enter your Exness MT4/MT5 trading account number.
② Enter the password you set for your MT4/MT5 account.
If you check the box next to "Save Password," you will be able to automatically log in to your MT4/MT5 trading account without having to enter your login credentials each time.
Once you have successfully logged in to Exness’s MT4/MT5, the “Account” screen will appear. Once the screen switches to the “Account” screen, which displays your account balance, leverage settings, and other account information, you can begin trading. Enjoy trading with Exness using the MT4/MT5 app, which you can use anytime, anywhere.
If you are unable to log in to the iOS or Android versions of MT4/MT5 on Exness, you may see error messages such as "Invalid account" or "Authentication failed." This may be due to incorrect login credentials or because your account has been archived due to a lack of activity over a certain period. Please verify your login credentials or check your account status.
If you are unable to log in to Exness MT4/MT5, your login credentials may be incorrect or your account may have been deactivated. Please check the following points and try logging in again.
Please check that the "Login (MT4/MT5 account number)" you entered and the "Server name" you selected when logging in to Exness MT4/MT5 are correct.
To check your login credentials, go to "My Account" in the Exness Personal Area, click the "︙" icon next to the relevant account, and select "Account Information."
To check your login details, go to "My Account" in the Exness Personal Area, tap the "︙" icon next to the relevant account, and select "Account Information."
Your "account information," such as your account number and server name, will be displayed. Clicking the copy icon will copy your login information to the clipboard, allowing you to paste it when entering your login details.
The password you enter when logging into Exness MT4/MT5 is the 8- to 15-character password consisting of letters and numbers that you set when you opened your account. The password is case-sensitive. If Caps Lock is enabled, letters will be entered in uppercase, so please turn it off and re-enter your password.
If you have forgotten your password, you can change it in the Personal Area. In the "My Account" section of the Exness Personal Area, click the "gear icon" for the relevant account and select "Change Trading Password."
If you have forgotten your password, you can change it in the Personal Area. In the "My Account" section of the Exness Personal Area, tap the "gear icon" for the relevant account and select "Change Trading Password."
The "Change Transaction Password" screen will appear. Please enter your new password and click "Change Password."
The "Change Transaction Password" screen will appear. Please enter your new password and tap "Change Password."
A 6-digit verification code will be sent to the email address or via SMS (text message) to the mobile phone number you specified for two-factor authentication. Enter the verification code and click "Confirm" to complete the password change.
A 6-digit verification code will be sent to the email address or via SMS (text message) to the mobile phone number you specified for two-factor authentication. Enter the verification code and tap "Confirm" to complete the password change.
If your MT4/MT5 account has been deactivated, you will not be able to log in to MT4/MT5. At Exness, MT4 accounts are archived as inactive after 90 days of inactivity, and MT5 accounts after 15 days. However, you can easily reactivate archived accounts through the Personal Area.
In the Exness Personal Area, click the "Archived" tab under "My Account," then click "Reactivate" next to the account you wish to reactivate. The account will be reactivated and moved to the "Live Trading Accounts" tab.
Tap the "Archived" tab in the "My Account" section of the Exness Personal Area, then tap "Reactivate" next to the account you want to reactivate. The account will be reactivated and moved to the "Live Trading Accounts" tab.
Exness offers a "Web Terminal" version that allows you to trade on MT4/MT5 directly from your browser. There’s no need for any complicated downloads or installations—as long as you have a web browser, you can trade online anytime.
You can also easily access Exness’s MT4/MT5 (Web Terminal) from the “My Account” section of your Personal Area. Simply log in using your existing Exness account credentials to start trading right away.
Enter the email address you used to register with Exness and your Personal Area login password, then click "Continue" to log in to your Exness Personal Area.
Your MT4/MT5 account is displayed under "Live Trading Accounts" in My Account. Click "Trade" next to the account you want to trade with.
Once the "Trading" screen appears, click "Web Terminal" in MT4 or MT5.
When the "Login" screen appears, verify your "Login (MT4/MT5 Account Number)" and "Server Name." If everything is correct, enter your "Password." Check the "Save Password" box and click "YES."
If you check the box next to "Save Password," you will be able to automatically log in to your MT4/MT5 trading account without having to enter your login credentials each time.
Please tell me why I can't log in to my Exness Personal Area.
If you are unable to log in to your Exness Personal Area, your login credentials may be incorrect. Please verify that you have entered your registered email address and login password correctly. You can view the password you entered by clicking the "eye icon" next to the password field.
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02.09.2022
I forgot my login password for the Exness Personal Area.
If you have forgotten your Exness Personal Area password, please reset it. You can reset your password by clicking "Forgot your password?" on the Personal Area login screen. Once the reset is complete, please log in using your new password.
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02.09.2022
You cannot log in to MT4/MT5 because your Exness MT4/MT5 account is inactive.
At Exness, if there is no activity on your MetaTrader 4 (MT4) account for 90 days or your MetaTrader 5 (MT5) account for 15 days, the account will be deactivated and you will no longer be able to log in to MT4 or MT5. If your account is deactivated, you can reactivate it in the Personal Area and log in again.
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02.09.2022
Can I change my MT4/MT5 login password on Exness?
Yes, at Exness, you can change your MetaTrader 4 (MT4) or MetaTrader 5 (MT5) login password. After logging into your Personal Area, go to "My Account," click the "gear icon" for the relevant account, and select "Change Trading Password" to make the change.
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02.09.2022
Please tell me how to log in to the PC version of Exness MT4/MT5.
After launching Exness’s MetaTrader 4 (MT4) or MetaTrader 5 (MT5), select “Log in to Trading Account” from the “File” menu on the toolbar. Enter your login credentials on the “Trading Account Login” screen, then click “Log In” to complete the login process.
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02.09.2022
If you're using iOS
If you're using iOS, tap the "Add to Home Screen" icon at the bottom of Safari and select "Add to Home Screen." Once you've added it to your Home Screen, you can turn on "Receive Push Notifications" as shown above.
If you are using an Android device or a PC
If you're using an Android device or a PC, you can simply turn on "Receive push notifications" above without installing the app. (If your browser asks for permission, please select "Allow.")
You can find instructions on how to add this to your smartphone's home screen below.
You will receive notifications about key metrics and limited-time promotions. If you turn this feature off, you may not be able to participate in limited-time promotions.
A feature that sends notifications when a price reaches a round number. These notifications help traders capitalize on trading opportunities and manage risk, making them a popular tool among many traders.
Notifications are sent for every 100 pips (1 JPY) (e.g., $1 = 147 JPY, $1 = 148 JPY, etc.). Notifications for the same exchange rate are reset after 3 days (72 hours).
Notifications are sent every 500 pips (50 USD) (e.g., $3,000, $3,050, etc.). Notifications for the same rate are reset after 3 days (72 hours) have passed.
Notifications are sent every $5,000 (e.g., $110,000, $115,000, etc.). Notifications at the same rate are reset after 3 days (72 hours).
Receive real-time notifications of price fluctuations for USD/JPY, gold, and Bitcoin. Never miss a trading opportunity, even when you’re on the go, and place orders instantly in response to market conditions.
You will receive a notification when there is a price fluctuation of 30 pips (0.3 JPY) or more within 10 minutes (sharp rise or fall). After that, notifications for sudden price fluctuations under the same conditions will be paused for one hour.
Receive a notification when the price fluctuates by more than $20 within an hour (sharp rise or fall). After that, notifications for sudden price fluctuations under the same conditions will be paused for 4 hours.
Receive a notification when the price fluctuates by more than $2,000 within an hour (sharp rise or fall). After that, notifications for sudden price fluctuations under the same conditions will be paused for 4 hours.
