Transactions

Yes, with Exness stock index CFDs, you can receive dividends (dividend adjustments). When trading stock indices with Exness, while you cannot directly receive dividends distributed by companies to their shareholders, an amount equivalent to the dividends is credited to your trading account as a dividend adjustment.

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Yes, all stock index CFDs on Exness are swap-free. Since swap-free trading is enabled by default for all account types at Exness, you can eliminate trading costs associated with negative swaps even when holding positions for extended periods.

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Exness’s stock index CFDs are available for trading from early Monday morning through early Saturday morning. Since financial markets around the world operate on different time zones, you can generally trade stock indices from various countries 24 hours a day on weekdays, at any time that suits you. However, please note that there is a trading halt each morning for certain instruments, so please check the trading hours in advance.

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You can trade Exness stock index CFDs using four account types: Standard, Low Spread, Zero, and Pro. Trading conditions vary by account type, so please choose the one that best suits your trading style.

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Exness’s high-speed execution provides the ideal trading environment for those who wish to engage in automated trading or scalping using a VPS. By utilizing the VPS provided by Exness, you can conduct automated trading with a fast and stable internet connection, thereby minimizing slippage.

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Exness uses the NDD (No Dealing Desk) model. The NDD model is an order execution method that routes client orders directly to the interbank market without broker intervention. Because there is no broker intervention in Exness’s order execution process, trading is highly transparent, and you can trade with ultra-fast execution speeds.

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Exness operates dedicated trading servers in five countries around the world. Because our clients are always close to a trading server, no matter where they are in the world, we are able to provide the fastest and most stable trading environment. Additionally, by using the NDD (No Dealing Desk) execution method, we ensure there is no broker intervention, resulting in ultra-fast order execution speeds.

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No, Exness generally does not experience requotes, allowing you to trade with consistent execution. However, requotes may occur only if you select "Instant Execution" on a Pro account. If you wish to trade without requotes, please select an option other than "Instant Execution" on your Pro account.

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Exness offers high execution reliability and ultra-fast execution speeds, which means slippage is rare. Slippage refers to the phenomenon where there is a discrepancy between the order price and the execution price. Since losses can increase if the price moves in an unfavorable direction, it is advantageous to keep slippage as minimal as possible.

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Yes, Exness has established deposit and withdrawal rules to ensure that you can conduct these transactions safely. Our strict rules prevent the unauthorized transfer of your assets, so you need not worry about your account being used for criminal activities such as fraudulent deposits for money laundering purposes or unauthorized withdrawals.

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Yes, Exness offers customer support in Japanese via three channels: live chat, email, and phone. Even if you don’t speak English, you can feel free to use Exness’s support services. Since the available hours and response times vary by channel, please choose the method that best suits your situation.

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Yes, Exness uses a zero-cut system to provide a secure trading environment. Even if you incur significant losses in your trades, you will not be required to make additional margin payments. Additionally, leverage is restricted once certain conditions are met, allowing you to trade while minimizing your risk of loss.

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Yes, Exness currently holds nine financial licenses and operates safely under strict regulation. Few brokers hold as many as nine licenses, and because Exness offers a higher level of security than its competitors—both in terms of the number and quality of its financial licenses—you can enjoy FX trading with peace of mind.

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Yes, at Exness, we safely manage your funds through “segregated accounts.” “Segregated accounts” refer to a method of keeping your assets completely separate from the company’s operating funds. Since your funds are held in a separate account from our operating funds, there is absolutely no risk of your assets being mistakenly used for operational purposes.

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Yes, with Exness, you can trade crude oil without any transaction fees on Standard and Pro accounts. Please note that Low Spread and Zero accounts incur additional transaction fees. If you want to keep trading costs low, you should compare the effective costs, which include both the spread and the transaction fees.

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Yes, swap points are charged on crude oil trades with Exness. Swap points for crude oil vary by instrument; UKOIL (Brent crude) incurs swap points. USOIL (WTI crude) is swap-free, so no swap points are charged even if you hold a position overnight.

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Yes, there are leverage restrictions on crude oil trading with Exness. Regardless of your account type or leverage settings, crude oil trades are subject to a fixed leverage ratio. However, please note that during periods of significant market-moving events or specific time frames (HMR), the leverage is fixed at 20x.

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Exness’s trading hours for crude oil are as follows: UKOIL (Brent Crude) is available from 9:10 AM on Monday to 5:55 AM on Saturday during Daylight Saving Time, and from 10:10 AM on Monday to 6:55 AM on Saturday during Standard Time; USOIL (WTI Crude) is available from 7:10 AM on Monday to 5:45 AM on Saturday during Daylight Saving Time, and from 8:10 AM on Monday to 6:45 AM on Saturday during Standard Time.Please note that there is a trading suspension of approximately one hour early in the morning on weekdays.

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Yes, at Exness, we offer two types of crude oil contracts: UKOIL (Brent crude) and USOIL (WTI crude). You can trade these contracts using a Standard, Low Spread, Zero, or Pro account. Please note, however, that crude oil contracts are not available on the Standard Cent account.

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Exness’s automated trading (EA) is available under favorable conditions, including leverage of up to 1:2000 and industry-leading tight spreads starting from 0.0 pips. Additionally, clients who meet certain criteria can use a VPS for free. Enjoy automated trading with Exness, which offers a trading environment perfectly suited for automated trading.

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