I deposited funds into my Exness account using a credit or debit card, but the funds haven't appeared in my account.

If you have deposited funds into your Exness account using a credit or debit card but the funds have not been credited to your account, a deposit error may have occurred. Please log in to your Personal Area and check the deposit status under "Status" on the Transaction History page. The status will be listed as either "Completed," "Pending," or "Declined."

Can I deposit funds into my Exness USD account using a credit or debit card?

Yes, at Exness, you can use a credit or debit card to deposit funds into JPY, USD, EUR, or RUB accounts. Please note that if you are using an account denominated in a currency other than the Japanese yen, the amount will be converted from yen to the other base currency at our exchange rate at the time of the card transaction.

Is there a deposit limit when depositing funds into Exness using a credit or debit card?

Yes, at Exness, when depositing via credit or debit card, the minimum deposit per transaction is the equivalent of 10 USD, and the maximum deposit is the equivalent of 10,000 USD.Please note that the credit and debit card brands currently accepted are “VISA,” “VISA Electron,” “Mastercard,” and “Maestro Master.”

Does Exness require me to pre-register my credit or debit card?

No, at Exness, you do not need to pre-register your credit or debit card to make a deposit. You can start using the service simply by registering your card information when you make your first deposit. For subsequent deposits, you can select your existing card and make a deposit by entering only the CVV code.

Please tell me which credit and debit card brands are accepted by Exness.

Exness accepts four types of credit and debit cards: “VISA,” “VISA Electron,” “Mastercard,” and “Maestro Master.”Deposits made via credit or debit card are credited to your trading account instantly, 24 hours a day, 365 days a year. Please note that you must complete identity verification in advance to use a credit or debit card.

How to Deposit Funds Using an Exness Credit/Debit Card

Payment Methods

How to Deposit Funds Using an Exness Credit/Debit Card

To deposit funds into your Exness trading account using a credit or debit card, log in to your Personal Area, select “Deposit” from the menu, and complete the process by registering your credit card information. Exness accepts four types of cards: “VISA,” “VISA Electron,” “Mastercard,” and “Maestro Master.”

However, Exness currently supports deposits and withdrawals in USD via VISA and Mastercard.

Deposits made via credit or debit card on Exness are free of deposit fees, available 24 hours a day, 365 days a year, and funds are credited to your Exness trading account immediately. However, to make a deposit using a credit or debit card, you must first complete the profile verification (identity verification) process.

Click here for information on the profile verification (identity verification) process

Exness Credit/Debit Card Deposit Procedure

The procedure for making a deposit via credit or debit card with Exness is as follows.
If you are using a credit card for the first time with Exness, you will need to register your credit card information. For subsequent deposits using the same card, you can select it from your registered card information.

Click here for instructions on how to use a credit card that is already registered

Step 1

Log in to your Personal Area

Enter the "email address" you used to register with Exness and the "login password" for your Personal Area to log in to your Exness Personal Area.

Step 2

Selecting a Deposit Option

In your Personal Area, click "Deposit" in the menu on the left.

On the "My Account" page, tap "Deposit" under your live trading account.

Step 3

Selecting a Payment Method

A list of deposit methods available on Exness will appear; click “Bank card” from the list.

A list of available deposit methods on Exness will appear; tap “Bank card” from the list.

Exness is currently not accepting deposits made with VISA or Mastercard.
At Exness, only cards that support 3D Secure can be used. 3D Secure-enabled cards are those for which the card issuer sends a verification code to you via SMS when you make a transaction.

Step 4

Entering Credit Card Information

Enter the credit card information you will use for the deposit.

1 Card Number	Examples: 1234 5678 9012 3456
2 Cardholder	Example: ICHIRO SUZUKI
3 Expiration Date	Example: 11/27 (the "/" is displayed automatically)
4 CVV/CVC Code	Example: 123

1 Card Number

Examples: 1234 5678 9012 3456

2 Cardholder

Example: ICHIRO SUZUKI

3 Expiration Date

Example: 11/27 (the "/" is displayed automatically)

4 CVV/CVC Code

Example: 123

① In the “Card Number” field, enter the numbers printed on the front of your credit or debit card using half-width digits. (The card brand will be recognized based on the card number, and the brand logo will be displayed automatically.)

② Enter the name on the credit or debit card in the “Cardholder” field. (The system automatically enters the name in uppercase letters.)

③ Enter the “Expiration Date” in the order of “Month” followed by “Year (last two digits of the Gregorian calendar year).” The “/ (slash)” will appear automatically, so enter only the numbers. Please enter the “Month” as a two-digit number.

If the expiration date is November 2027, enter "11" and "27."

④ For the “CVV/CVC Code,” enter the 3- to 4-digit security code printed on either the front or back of your credit or debit card.

What is a CVV/CVC code?

The CVV/CVC code is a type of security code designed to prevent unauthorized use by third parties. For Visa and Mastercard, the CVV/CVC code consists of the last three digits of the number located in the upper-right corner of the signature panel on the back of the card.

Only credit or debit cards issued in the same name as the Exness account holder may be used.
Even if a card brand is accepted by Exness, you cannot use cards that prohibit deposits into FX accounts. Please check the terms of service of each card issuer.
Exness does not charge any fees for deposits made with credit or debit cards. However, please note that depending on your card issuer’s terms, separate fees unrelated to Exness may apply.

Step 5

Selecting a Deposit Account and Entering the Deposit Amount

Select the "Deposit Account," enter the "Amount," and click "Continue." The available deposit amount (in yen) will be displayed below the amount field.

Select "Deposit Account," enter the "Amount," and tap "Continue." The available deposit amount (in yen) will be displayed below the amount field.

When the account currency and the trading currency do not match

If the account currency of the deposit destination account does not match the transaction currency for credit/debit card payments, the amount will be converted at the exchange rate in effect at the time of payment. Please note that while the converted deposit amount is displayed during the deposit process, it is for reference only and does not represent the actual payment amount.

For deposits made via credit or debit card at Exness, the minimum deposit amount is 10 USD (or equivalent), and the maximum deposit amount per transaction is 10,000 USD (or equivalent). However, the minimum deposit amount for trading accounts with no prior deposit history is 150 USD (or equivalent).
Please note that the minimum initial deposit for Low Spread, Zero, and Pro accounts is a flat rate of 1,000 USD (or equivalent). There is no minimum initial deposit requirement for Standard accounts.

Step 6

Review and Confirm Payment Details

Review the payment details, and if everything is correct, click “Confirm.” Depending on your card, you may be redirected to a payment page where you’ll need to enter an authentication code issued by your card issuer.

Review the payment details, and if everything is correct, tap “Confirm.” Depending on your card, you may be redirected to a payment page where you’ll need to enter an authentication code issued by your card issuer.

When you close the credit card company's payment screen, a message stating "Your transaction is being processed" will appear, and the withdrawal process is complete.

If your card does not support 3D Secure or international transactions, an error will occur, so please check with your card issuer in advance.

Step 7

Confirmation of Receipt of Funds

Your Exness trading history will open. Please confirm that the deposit from your credit/debit card to your Exness trading account has been completed.

Exness does not send completion notification emails for deposits, fund transfers (internal transfers), or withdrawals. The history of all deposit and withdrawal transactions is displayed on the "Trading History" page.