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Exness Deposit Methods

Payment Methods

Exness Deposit Methods

The deposit methods available at Exness are credit/debit cards (VISA, Mastercard) and online wallets (Neteller, Skrill) (*). Exness supports a wide range of currencies, including the Japanese yen, U.S. dollar, euro, British pound, and Australian dollar, so you don’t have to worry about exchange rate losses when making deposits.Furthermore, deposits at Exness are processed in real time without manual intervention, and there are no deposit fees.

(*) Neteller and Skrill are not available to customers residing in Japan.


List of Deposit Methods Available at Exness ((Current)

Exness currently offers the following deposit methods. (*1)

However, you must complete profile verification before you can make a deposit.

クレジット/デビットカード

Credit/Debit Card

You can deposit funds into your trading account using your credit or debit card. We accept VISA and Mastercard.

Credit Card Details

Neteller(ネッテラー)

Neteller

You can deposit funds from your Neteller account into your Exness trading account. We accept U.S. dollars and euros (*2).

More About Neteller

Skrill(スクリル)

Skrill

You can deposit funds from your Skrill account into your Exness trading account. We accept U.S. dollars and euros (*2).

More About Skrill
  1. Neteller and Skrill are not available to residents of Japan.
  2. The currencies accepted by Neteller and Skrill may vary depending on the region where you opened your account. Please check the deposit screen to see which currencies are available.

Exness Deposit Rules

At Exness, we employ a “segregated account” system, which keeps client funds separate from the company’s assets, and we operate under a strict fund management framework. Please rest assured that we have a robust system in place to properly manage your funds.

When depositing funds into your Exness trading account, please review the terms and conditions for each deposit method as specified by Exness in advance and follow the deposit rules when making your deposit.

Please note that you will not be able to make a deposit if your profile verification (identity verification) has not been completed. Please complete all necessary profile verification (identity verification) procedures before making a deposit.

At Exness, you can deposit funds with no deposit fees.

Exness offers deposit methods with no deposit fees. Since you can avoid unnecessary costs when making deposits, you can manage your trading funds efficiently.

Currencies Accepted and Processing Times by Deposit Method

At Exness, the available currencies and processing times vary depending on the deposit method. If you make a deposit in a currency other than your trading account’s base currency, the amount will be converted to that currency based on the exchange rate at the time of deposit. Please note that the only deposit method available for Japanese yen is “Credit/Debit Card.”

When you deposit funds using a credit or debit card, the funds are credited to your trading account in real time, 24 hours a day, 365 days a year, allowing you to start trading quickly.

Payment Methods Currencies Accepted Processing Time
USD Immediately
USD/EUR (*3) Immediately to 30 minutes
USD/EUR (*3) Immediately to 30 minutes
クレジット/デビットカード(*1)
Currencies Accepted USD
Processing Time Immediately
Neteller(ネッテラー)(*2)
Currencies Accepted USD/EUR (*3)
Processing Time Immediately to 30 minutes
Skrill(スクリル)(*2)
Currencies Accepted USD/EUR (*3)
Processing Time Immediately to 30 minutes
  1. At Exness, VISA and Mastercard are accepted for deposits and withdrawals in USD.
  2. Neteller and Skrill are not available to customers residing in Japan.
  3. The currencies accepted by Neteller and Skrill may vary depending on the region where you opened your account. Please check the available currencies on the deposit screen.

Exness Minimum and Maximum Deposit Amounts

At Exness, the minimum deposit amount varies depending on the deposit method. However, the minimum initial deposit for Pro, Zero, and Low Spread accounts is a flat rate of 1,000 USD (or equivalent), regardless of the deposit method.

Please note that while Exness does not set an upper limit on the total deposit amount, there are per-transaction limits for each deposit method. If you wish to deposit an amount that exceeds the per-transaction limit, please split the deposit into multiple transactions.

Payment Methods Minimum Deposit Amount Maximum Deposit Amount Per Transaction
10 USD (equivalent) 10,000 USD (equivalent)
50 USD (or equivalent) 10,000 USD (equivalent)
50 USD (or equivalent) 100,000 USD (equivalent)
クレジット/デビットカード(*1)
Minimum Deposit Amount 10 USD (equivalent)
Maximum Deposit Amount
Per Transaction
10,000 USD (equivalent)
Neteller(ネッテラー)(*2)
Minimum Deposit Amount 50 USD (or equivalent)
Maximum Deposit Amount
Per Transaction
10,000 USD (equivalent)
Skrill(スクリル)(*2)
Minimum Deposit Amount 50 USD (or equivalent)
Maximum Deposit Amount
Per Transaction
100,000 USD (equivalent)
  1. At Exness, VISA and Mastercard are accepted for deposits and withdrawals in USD.
  2. Neteller and Skrill are not available to customers residing in Japan.

Profile verification is required to make a deposit with Exness

At Exness, you cannot make a deposit until the profile verification (identity verification) process is complete. To complete the profile verification process, you must submit proof of identity and proof of address.

We can only accept deposits made from an account holder whose name matches the name on the Exness account.

Exness does not accept any deposits made in the name of a third party other than the Exness trading account holder. When depositing funds into your Exness trading account, please be sure to use a payment service registered under the same name as the Exness account holder.Please note that if a transfer is made in the name of a third party other than yourself, the funds may be returned or otherwise processed.

You can check the name on your Exness trading account by selecting “Profile” under “Settings” in the Personal Area.

取引口座名義の確認方法 取引口座名義の確認方法

Withdrawals can only be made using the same payment method used for the deposit.

At Exness, as a measure to prevent money laundering, you must withdraw funds up to the amount you deposited using the same method you used to make the deposit. If you have used multiple different deposit methods, you can withdraw your profits in proportion to the amount deposited via each method.Additionally, withdrawals are processed according to a priority order, with credit/debit cards given the highest priority, followed by other deposit methods. When depositing funds into your Exness trading account, please be sure to review these withdrawal rules and select the appropriate deposit method.

Exness Deposit Methods

Deposit Method 1: Credit/Debit Card

At Exness, you can deposit funds into your Exness trading account using your credit or debit card. We currently support two card brands—VISA and Mastercard—and accept four types of cards: Visa, Visa Electron, Mastercard, and Maestro.

Credit/Debit Card
Points
クレジット/デビットカードによる入金
Compatible with the U.S. dollar (*)
No deposit fees; funds are credited instantly
Deposits starting at 10 USD

(*) At Exness, VISA and Mastercard are accepted for deposits and withdrawals in USD.

Deposits via credit/debit card are accepted in USD (U.S. dollars), and there are no deposit fees.When you deposit using a credit or debit card, funds are credited to your Exness trading account in real time, 24 hours a day, 365 days a year, immediately after the deposit is processed. Additionally, since deposits can be made starting from the equivalent of at least 10 USD, you can begin trading with a small amount of capital.

Process for Making Deposits via Credit/Debit Card

At Exness, when making your first deposit via credit or debit card, you are required to complete full profile verification (identity verification) in your Personal Area and verify your credit or debit card. After selecting “Credit Card” on the deposit page in your Personal Area and completing the deposit process, the funds will be credited to your trading account immediately.

Only credit and debit cards that support 3D Secure can be used.

Credit and debit cards used to deposit funds into your Exness trading account must support 3D Secure.3D Secure is an authentication service designed to ensure secure credit card payments for online shopping and other transactions. If your credit or debit card does not support 3D Secure, we will be unable to verify it; therefore, please check in advance to ensure your card supports 3D Secure.

note

  • Depending on your credit or debit card issuer, transfers to overseas FX brokers may be restricted. For more details, please contact your card issuer.
  • Credit and debit cards—such as virtual cards and prepaid cards—on which your name does not appear on the card face cannot be used. Please have a physically issued card available that can be registered in advance.

Deposit Method 2: Neteller

At Exness, you can deposit funds from your Neteller account into your Exness trading account. Deposits via Neteller are supported in USD (U.S. dollars) and EUR (euros) (*).There are no deposit fees, and if you already have a Neteller account, funds can be transferred to your Exness trading account in real time, 24 hours a day, 365 days a year, immediately after completing the deposit process. However, since Neteller is not available to customers residing in Japan, this deposit method is intended for those using Exness from countries other than Japan.

(*) The currencies supported by Neteller may vary depending on the region where you opened your account. Please check the currencies available for selection on the deposit screen.

Key Points
About Neteller
Netellerによる入金
Supports U.S. dollars and euros
Appears immediately to within 30 minutes
No deposit fees

The Process for Making Deposits via Neteller

If you select “Neteller” on the deposit page in your Exness Personal Area and complete the deposit process, the funds will be credited to your trading account immediately.

ポイント

What is Neteller?

Neteller is an online wallet service operated by the UK-based Paysafe Group that can be used anywhere in the world. You can use Neteller’s prepaid card to make purchases at stores or online in countries around the world. You can also withdraw cash in local currency at any ATM that accepts Mastercard.You can easily make payments to merchants, send international money transfers, and exchange cryptocurrency and foreign currencies using international currencies and cryptocurrencies.

note

When making a deposit via Neteller, the email address registered with Neteller must match the email address registered with Exness. If you are using a different email address, please update your email address.

Deposit Method 3: Skrill

At Exness, you can deposit funds from your Skrill account into your Exness trading account. Deposits via Skrill are supported in USD (U.S. dollars) and EUR (euros) (*).There are no deposit fees, and if you already have a Skrill account, you can transfer funds to your Exness trading account in real time, 24 hours a day, 365 days a year, immediately after completing the deposit process. However, since Skrill is not available to customers residing in Japan, this deposit method is intended for those using Exness from countries other than Japan.

(*) The currencies supported by Skrill may vary depending on the region where you opened your account. Please check the available currencies on the deposit screen.

Key Points
About Skrill
Skrillによる入金
Supports U.S. dollars and euros
Appears immediately to within 30 minutes
No deposit fees

The Process for Making Deposits via Skrill

If you select “Skrill” on the deposit page in your Exness Personal Area and complete the deposit process, the funds will be credited to your trading account immediately.

ポイント

What is Skrill?

Skrill is an online wallet service operated by the UK-based Paysafe Group, similar to Neteller, that can be used anywhere in the world. Skrill prepaid cards can be used at online stores worldwide.In addition, users can instantly transfer funds anywhere in the world between Skrill accounts, and the “Skrill Money Transfer” service allows them to send money directly to a bank account, even if the recipient does not have a Skrill account.

note

When making a deposit via Skrill, the email address registered with Skrill must match the email address registered with Exness. If you are using a different email address, please update your email address.

If You Are Unable to Deposit Funds into Your Exness Trading Account

At Exness, we offer a wide range of deposit methods to ensure your convenience, but there are several possible reasons why you might be unable to make a deposit. Please review the causes and solutions for being unable to deposit funds into your Exness trading account.

Reasons Why You Can't Make a Deposit with Exness

If you are unable to make a deposit with Exness, the following are the main possible causes.

Main Reasons Why You Can't Make a Deposit with Exness

  • You have made a deposit that is less than the minimum deposit amount but greater than the maximum deposit amount.
  • Deposits are being made under a name different from that of the Exness account
  • I am using a card brand that is not supported by Exness
  • There are insufficient funds in the online wallet
  • Profile verification has not been completed

You have made a deposit that is less than the minimum deposit amount but greater than the maximum deposit amount.

If you are unable to make a deposit with Exness, please check to see if the amount you are trying to deposit is below the minimum deposit amount or exceeds the maximum deposit amount, and then complete the transaction within the specified limits.

Deposits are being made under a name different from the one on the Exness account

If you are unable to make a deposit with Exness, please verify that the name on your Exness account matches the name on the credit card or online wallet you are using for the deposit. Exness does not allow deposits to be made under a name other than your own, even if that name belongs to a family member. Please ensure that you make the deposit using a name that matches the name on your Exness account.

I am using a card brand that is not supported by Exness

Exness accepts deposits via credit and debit cards, but only two card brands are supported: “VISA” and “Mastercard.” American Express and Diners Club are not supported, so if you are unable to make a card deposit with Exness, please check your card brand.Additionally, some card issuers may restrict deposits to FX brokers. If you are unable to make a deposit even though you are using a valid, Exness-supported card that has not reached its credit limit, please contact your card issuer to inquire about the issue.

There are insufficient funds in the online wallet

If you are unable to make a deposit using an online wallet on Exness, your online wallet balance may be insufficient. Please check your wallet balance and try making the deposit again. Additionally, you may be unable to make a deposit if the online wallet provider is performing maintenance or other operations. Please check with the respective service provider for maintenance information and use an alternative deposit method as appropriate.

Profile verification has not been completed

To make a deposit with Exness, you must complete the profile verification (identity verification) process. Once your submitted identity verification documents and proof of address have been approved, you will be able to make a deposit.

What to Do If You Can't Make a Deposit with Exness

At Exness, the time it takes for funds to be credited to your account varies depending on the deposit method you use. If funds have not been credited to your account and the deposit has not been processed even after the processing time for the respective payment method has elapsed—despite there being no issues with your profile verification or the submission of identification documents—please check the processing status under “Trade History” in your Personal Area.The processing status will be displayed as one of the following: “Completed,” “In Progress,” or “Declined.”

処理状況の確認 処理状況の確認

If your deposit has not been credited even after the processing time has elapsed, please contact the Exness Support Desk with the following information.

Information Needed for Inquiries Regarding Unable to Make a Payment

  • Proof of payment (such as a screenshot of your transaction history)
  • Transaction Detail Number
  • Deposit Date
  • Secret Word (Phone Password)

If you are unable to make a deposit, please review Exness’s deposit rules and try again following those guidelines.

If you are still unable to deposit funds into your trading account despite having reviewed the deposit rules, please contact the Exness Support Desk with the following information on hand.

Information Needed for Inquiries Regarding Failed Deposits

  • Trading Account Number
  • Types of Payment Methods Used for Deposits
  • Error message (if displayed)
  • Secret Word (Phone Password)
Exness
Support Desk
[email protected]

ポイント

What is a secret word (phone password)?

The secret word (phone password) is the password required for identity verification when contacting Exness Support. This password, also known as the phone password, is sent via SMS by Exness when you contact Exness Support for the first time. Please note that the phone password is a fixed password assigned to each customer and will not be changed.

From now on, when submitting inquiries that involve personal information—such as questions regarding identity verification procedures or deposits and withdrawals—please have your “trading account number” and “phone password” ready before contacting the Exness Support Desk.

Frequently Asked Questions (FAQ) About Exness Deposit Methods

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