The deposit methods available at Exness include credit/debit cards (VISA and Mastercard) and online wallets (Neteller and Skrill) (*). Exness supports a wide range of currencies, including Japanese yen, U.S. dollars, euros, British pounds, and Australian dollars, so you don’t have to worry about exchange rate losses when making deposits. Additionally, deposits at Exness are processed in real time without manual intervention, and there are no deposit fees.
(*)Neteller and Skrill are not available to customers residing in Japan.
Exness currently offers the following deposit methods. (*1)
Please note that if you have not yet verified your profile with Exness, your available deposit methods will be limited. Once the verification process is complete, you will be able to use all deposit methods.
You can deposit funds into your trading account using your credit or debit card. We accept VISA and Mastercard.
Credit Card Details
You can deposit funds from your Neteller account into your Exness trading account. We accept US dollars and euros (*2).
More about Neteller
You can deposit funds from your Skrill account into your Exness trading account. We accept US dollars and euros (*2).
More about SkrillWhen depositing funds into your Exness trading account, you must follow Exness’s deposit rules. Please review Exness’s deposit rules before making a deposit, select the appropriate deposit method, and proceed with the transaction.
In addition, Exness employs a "segregated account" system to manage client funds. We have established a robust framework with strict deposit rules to ensure the safe custody of client assets, so you can trade with Exness with complete peace of mind.
Exness offers deposit methods with no deposit fees. By minimizing unnecessary costs when depositing funds, you can manage your trading capital more efficiently.
At Exness, the available currencies and processing times vary depending on the deposit method. If you deposit in a currency different from your trading account’s base currency, the amount will be converted to the account currency based on the exchange rate at the time of deposit. Please note that the only deposit method available for Japanese yen is “Credit/Debit Card.”
When you deposit funds using a credit or debit card, the funds are credited to your trading account in real time, 24 hours a day, 365 days a year, allowing you to start trading quickly.
| Deposit Methods | Currencies Accepted | Response time |
 Credit/Debit Card (*1) |
USD | In real time |
 Neteller (*2) |
USD / EUR(*3) | Immediate to 30 minutes |
 Skrill (*2) |
USD / EUR(*3) | Immediate to 30 minutes |
| (*1) |
|
| Currencies Accepted | USD |
| Response time | In real time |
| (*2) |
|
| Currencies Accepted | USD / EUR(*3) |
| Response time | Immediate to 30 minutes |
| (*2) |
|
| Currencies Accepted | USD / EUR(*3) |
| Response time | Immediate to 30 minutes |
At Exness, the minimum deposit amount varies depending on the payment method. However, the minimum initial deposit for Pro, Zero, and Low Spread accounts is a flat rate of 1,000 USD (or equivalent), regardless of the payment method.
Please note that while Exness does not impose an overall limit on deposit amounts, there are individual limits per transaction for each deposit method. If you wish to deposit an amount that exceeds the limit for a single transaction, please split the deposit into multiple transactions.
| Deposit Methods | Minimum deposit amount | Maximum deposit amount per transaction |
|
Credit/Debit Card (*1) |
10 USD (approx.) | $10,000 (equivalent) |
|
Neteller (*2) |
$50 (approx.) | $10,000 (equivalent) |
|
Skrill (*2) |
$50 (approx.) | $100,000 (equivalent) |
| (*1) |
|
| Minimum deposit amount | 10 USD (approx.) |
| Maximum deposit amount per transaction |
$10,000 (equivalent) |
| (*2) |
|
| Minimum deposit amount | $50 (approx.) |
| Maximum deposit amount per transaction |
$10,000 (equivalent) |
| (*2) |
|
| Minimum deposit amount | $50 (approx.) |
| Maximum deposit amount per transaction |
$100,000 (equivalent) |
Exness sets deposit limits based on the verification status of your profile in the Personal Area. The deposit limit when you first open an account (unverified) is the equivalent of 2,000 USD. Once you have completed the "Financial Profile" section and verified your "Identity Documents" in the Personal Area, the limit will be raised to the equivalent of 50,000 USD. After that, once your "Proof of Address" has been verified, all deposit limits will be lifted.
| Personal Space Authentication Status | Maximum deposit amount | Available Deposit Methods |
| When not authenticated | equivalent to $2,000 | Fund Transfer |
| Financial Profile Submission and ID Verification Complete |
equivalent to $50,000 | |
| After verification of the proof of address | No restrictions | All Payment Methods |
| When not authenticated | |
| Maximum deposit amount | equivalent to $2,000 |
| Available Deposit Methods |
Fund Transfer |
| Financial Profile Submission and ID Verification Complete | |
| Maximum deposit amount | equivalent to $50,000 |
| Available Deposit Methods |
Fund Transfer |
| Verification of address documentation complete | |
| Maximum deposit amount | No restrictions |
| Available Deposit Methods |
All Payment Methods |
Exness does not accept deposits made in the name of any third party other than the Exness trading account holder. When depositing funds into your Exness trading account, please ensure that you use a payment service registered under the same name as the Exness account holder. Please note that if a transfer is made in the name of a third party other than the account holder, the transaction may be rejected or otherwise processed.
You can check the name on your Exness trading account by selecting "Profile" under "Settings" in the Personal Area.
As a measure to prevent money laundering, Exness requires that withdrawals be made using the same method used to deposit funds, up to the amount deposited. If you have used multiple different deposit methods, you may withdraw your profits in proportion to the amount deposited via each method. Additionally, withdrawals are processed in order of priority, with credit/debit cards given the highest priority, followed by other deposit methods.When depositing funds into your Exness trading account, please be sure to review these withdrawal rules and select the appropriate deposit method.
At Exness, you can deposit funds into your Exness trading account using your credit or debit card. We currently accept two card brands: "VISA" and "Mastercard." You can use four types of cards: Visa, Visa Electron, MasterCard, and Maestro.
(*) At Exness, VISA and Mastercard are accepted for deposits and withdrawals in USD.
Deposits via credit/debit card are accepted in USD (U.S. dollars), and there are no deposit fees. When you deposit using a credit/debit card, funds are credited to your Exness trading account in real time, 24 hours a day, 365 days a year, immediately after the deposit is processed. Additionally, since deposits can be made starting from the equivalent of just 10 USD, you can begin trading with a small amount of capital.
At Exness, when making your first deposit via credit or debit card, you are required to complete full profile verification (identity verification) in your Personal Area and verify your credit or debit card. After selecting "Credit Card" on the deposit page in your Personal Area and completing the deposit process, the funds will be credited to your trading account immediately.
Credit and debit cards used to fund your Exness trading account must be 3D Secure-enabled. 3D Secure is an authentication service designed to ensure the security of credit card transactions, such as those made during online shopping. If your card is not 3D Secure-enabled, we will be unable to verify it; therefore, please check in advance to ensure that your card supports 3D Secure.
At Exness, you can deposit funds from your Neteller account into your Exness trading account. Deposits via Neteller are accepted in USD (U.S. dollars) and EUR (euros) (*).There are no deposit fees, and if you already have a Neteller account, funds can be transferred to your Exness trading account in real time, 24 hours a day, 365 days a year, immediately after the deposit process is completed. However, please note that Neteller is not available to customers residing in Japan; this deposit method is intended for customers using Exness from countries other than Japan.
(*) The currencies accepted by Neteller may vary depending on the region where your account was opened. Please check the available currencies on the deposit screen.
If you select "Neteller" on the deposit page in your Exness Personal Area and complete the deposit process, the funds will be credited to your trading account immediately.
Neteller is an online wallet service operated by the UK-based Paysafe Group that can be used anywhere in the world. You can use Neteller’s prepaid card to make purchases at stores or online around the globe. You can also withdraw cash in local currency at any ATM that accepts Mastercard. It allows you to easily make payments to merchants, send international money transfers, and exchange cryptocurrency and foreign currency using international currencies and cryptocurrency.
At Exness, you can deposit funds from your Skrill account into your Exness trading account. Deposits via Skrill are supported in USD (U.S. dollars) and EUR (euros) (*).There are no deposit fees, and if you already have a Skrill account, funds can be transferred to your Exness trading account in real time, 24 hours a day, 365 days a year, immediately after completing the deposit process. However, please note that Skrill is not available to customers residing in Japan; this deposit method is intended for customers using Exness from countries other than Japan.
(*) The currencies supported by Skrill may vary depending on the region where your account is opened. Please check the available currencies on the deposit screen.
If you select "Skrill" on the deposit page in your Exness Personal Area and complete the deposit process, the funds will be credited to your trading account immediately.
Skrill is an online wallet service operated by the UK-based Paysafe Group, similar to Neteller, that can be used anywhere in the world. Skrill prepaid cards can be used at online stores worldwide.In addition, funds can be transferred instantly between Skrill accounts anywhere in the world, and the "Skrill Money Transfer" service allows you to send money directly to a bank account, even if the recipient does not have a Skrill account.
At Exness, we offer a wide range of deposit methods to ensure your convenience, but there are several possible reasons why you might be unable to make a deposit. Please review the causes and solutions for issues with depositing funds into your Exness trading account.
If you are unable to make a deposit with Exness, the following are the main possible causes.
If you are unable to make a deposit with Exness, please check to see if the amount you are attempting to deposit is at least the minimum deposit amount of 10 USD. Since you cannot deposit amounts exceeding the limit, please ensure your deposit falls within the specified range. Please note that if your profile verification is not complete, your deposit limit will be further restricted.
If you are unable to make a deposit with Exness, please verify that the name on your Exness account matches the name on the credit card or online wallet you are using for the deposit. Exness does not allow deposits made under a name other than your own, even if it belongs to a family member. Please ensure that the name used for the deposit matches the name on your Exness account.
Exness accepts deposits via credit and debit cards, but only two card brands are supported: VISA and Mastercard. American Express and Diners Club are not supported, so if you are unable to make a card deposit with Exness, please check your card brand.Additionally, some card issuers may restrict deposits to FX brokers. If you are unable to make a deposit even though you are using a valid Exness-supported card that has not reached its credit limit, please contact your card issuer to inquire about the issue.
If you are unable to make a deposit using an online wallet on Exness, it may be because your wallet balance is insufficient. Please check your wallet balance and try making the deposit again. Additionally, deposits may be unavailable if the online wallet provider is performing maintenance or other operations. Please check with the respective service provider for maintenance updates and use an alternative deposit method if necessary.
At Exness, the time it takes for a deposit to be credited to your account varies depending on the payment method you use. If funds have not been credited to your account and the deposit has not been processed even after the expected processing time for that payment method has elapsed, please check the processing status in the "Transaction History" section of your Personal Area. The processing status will be displayed as "Completed," "In Progress," or "Declined."
If your deposit has not been processed even after the processing time has elapsed, please contact the Exness Support Desk with the following information.
If you are unable to make a deposit, please review Exness’s deposit rules and try again following those guidelines.
If you are still unable to deposit funds into your trading account even after reviewing the deposit rules, please contact the Exness Support Desk with the following information.
| Exness Support Desk |
[email protected] |
The secret word (phone password) is a password required for identity verification when contacting Exness Support. This password, also known as the phone password, is sent to you via SMS by Exness the first time you contact Exness Support. Please note that the phone password is a fixed password assigned to each customer and cannot be changed.
Going forward, when submitting inquiries that involve personal information—such as questions regarding identity verification procedures or deposits and withdrawals—please have your "trading account number" and "phone password" ready before contacting the Exness Support Desk.
I can't make a deposit to Exness. Why is that?
At Exness, certain deposit methods are restricted if identity verification has not been completed; credit/debit cards and cryptocurrencies cannot be used. Additionally, the deposit limit is capped at 2,000 USD.
Read more
16.09.2021
Does Exness charge a deposit fee?
No, Exness does not charge any deposit fees, and all deposit methods are available free of charge. However, depending on the online wallet you use, fees may apply when making a deposit, so please check with the respective service provider.
Read more
16.09.2021
What deposit methods are available at Exness?
Exness accepts deposits via credit/debit cards and online wallets (Neteller, Skrill). Please note that the use of Neteller and Skrill by users in Japan is currently restricted.
Read more
16.09.2021
How long does it take for funds to appear in my account after I make a deposit with Exness?
At Exness, deposits made via credit/debit cards or online wallets (Neteller, Skrill) are credited to your trading account instantly, 24 hours a day, 365 days a year. Please note that the use of Neteller and Skrill by users in Japan is currently restricted.
Read more
20.06.2021
If you're using iOS
If you're using iOS, tap the "Add to Home Screen" icon at the bottom of Safari and select "Add to Home Screen." Once you've added it to your Home Screen, you can turn on "Receive Push Notifications" as shown above.
If you are using an Android device or a PC
If you're using an Android device or a PC, you can simply turn on "Receive push notifications" above without installing the app. (If your browser asks for permission, please select "Allow.")
You can find instructions on how to add this to your smartphone's home screen below.
You will receive notifications about key metrics and limited-time promotions. If you turn this feature off, you may not be able to participate in limited-time promotions.
A feature that sends notifications when a price reaches a round number. These notifications help traders identify trading opportunities and manage risk, making them a popular tool among many traders.
Notifications are sent for every 100 pips (1 JPY) (e.g., $1 = 147 JPY, $1 = 148 JPY, etc.). Notifications for the same exchange rate are reset after 3 days (72 hours).
Notifications are sent every 500 pips (50 USD) (e.g., $3,000, $3,050, etc.). Notifications for the same rate are reset after 3 days (72 hours).
Notifications are sent every $5,000 (e.g., $110,000, $115,000, etc.). Notifications for the same rate are reset after 3 days (72 hours).
Receive real-time notifications on price movements for USD/JPY, gold, and Bitcoin. Never miss a trading opportunity, even when you're on the go, and place orders instantly in response to market conditions.
You will receive a notification when there is a price fluctuation of 30 pips (0.3 JPY) or more within a 10-minute period (sharp rise or sharp drop). After that, notifications for sudden price fluctuations under the same conditions will be suspended for one hour.
You will receive a notification when the price fluctuates by more than $20 within an hour (sharp rise or sharp drop). After that, notifications for sudden price fluctuations under the same conditions will be paused for 4 hours.
You will receive a notification when the price fluctuates by more than $2,000 within an hour (sharp rise or fall). After that, notifications for sudden price fluctuations under the same conditions will be paused for 4 hours.
