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Delays in Bank Withdrawals '23

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Delays in Bank Withdrawals '23

Regarding Delays in Bank Withdrawals

We are currently experiencing delays in the processing of bank withdrawals requested around March 21–22. We sincerely apologize for any inconvenience this may cause. Our dedicated department is aware of this issue and is currently doing everything possible to resolve it.

Update on Delayed Bank Withdrawals (March 21–22)

We have received a report of a technical issue from the provider that handles transactions between our company and your bank. As a result, any withdrawals that were previously marked as complete on our website will be returned to your trading account. Once the funds have been returned, we kindly ask that you submit a new withdrawal request.

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If you're using iOS

iOSをご利用の場合

If you're using iOS, tap the "Add to Home Screen" icon at the bottom of Safari and select "Add to Home Screen." Once you've added it to your Home Screen, you can turn on "Receive Push Notifications" as shown above.

If you are using an Android device or a PC

Android、PCをご利用の場合

If you're using an Android device or a PC, you can simply turn on "Receive push notifications" above without installing the app. (If your browser asks for permission, please select "Allow.")

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US Dollar/Japanese Yen
Gold/US Dollar
Bitcoin/US Dollar
US Dollar/Japanese Yen
Gold/US Dollar
Bitcoin/US Dollar
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Details of each notification
line Receive key indicators and announcements

You will receive notifications about key metrics and limited-time promotions. If you turn this feature off, you may not be able to participate in limited-time promotions.

line Receive a round number notification

A feature that sends notifications when a price reaches a round number. These notifications help traders identify trading opportunities and manage risk, making them a popular tool among many traders.

polygon US Dollar/Japanese Yen

Notifications are sent for every 100 pips (1 JPY) (e.g., $1 = 147 JPY, $1 = 148 JPY, etc.). Notifications for the same exchange rate are reset after 3 days (72 hours).

polygon Gold/US Dollar

Notifications are sent every 500 pips (50 USD) (e.g., $3,000, $3,050, etc.). Notifications for the same rate are reset after 3 days (72 hours).

polygon Bitcoin/US Dollar

Notifications are sent every $5,000 (e.g., $110,000, $115,000, etc.). Notifications for the same rate are reset after 3 days (72 hours).

line Receive notifications of sudden price fluctuations (sharp rises or falls in exchange rates)

Receive real-time notifications on price movements for USD/JPY, gold, and Bitcoin. Never miss a trading opportunity, even when you're on the go, and place orders instantly in response to market conditions.

polygon US Dollar/Japanese Yen

You will receive a notification when there is a price fluctuation of 30 pips (0.3 JPY) or more within a 10-minute period (sharp rise or sharp drop). After that, notifications for sudden price fluctuations under the same conditions will be suspended for one hour.

polygon Gold/US Dollar

You will receive a notification when the price fluctuates by more than $20 within an hour (sharp rise or sharp drop). After that, notifications for sudden price fluctuations under the same conditions will be paused for 4 hours.

polygon Bitcoin/US Dollar

You will receive a notification when the price fluctuates by more than $2,000 within an hour (sharp rise or sharp drop). After that, notifications for sudden price fluctuations under the same conditions will be paused for 4 hours.

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