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Issues with Transactions '23

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Issues with Transactions '23

06.02.2023

We have received reports of display and operational issues on the trading platform between Friday, February 3 and Saturday, February 4 (Japan Standard Time). If you require assistance, please contact Enxess Customer Support and include the log files from the relevant time period.
[email protected]

Please send the following four items from the email address registered with Exness:
1
. Trading account number 2. Log file 3
. Order number 4
. A description of the situation (please provide as much detail as possible)

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Next Article

The New and Improved High-Performance Watchlist '23

Past News

  1. 11.03.2026

    Improvements to USOIL Trading Conditions '26

  2. 01.07.2025

    Notice of Trading Hours Change (July 2025)

  3. 02.09.2024

    New Features and Updates '24

  4. 28.02.2024

    New Features and Updates '24

  5. 07.08.2023

    Bank Transfer Payment Maintenance '23

  6. 03.05.2023

    Bank Deposits and Withdrawals During Golden Week '23

  7. 07.04.2023

    Maintenance of Bank Transfer Payments (April 2023)

  8. 29.03.2023

    Delays in Bank Withdrawals '23

  9. 10.03.2023

    Start of Daylight Saving Time (DST) in the U.S. in 2023

  10. 09.03.2023

    Coming soon: Nonfarm Payrolls (March 2023)

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CFDs are leveraged products and carry a high level of risk. They may not be suitable for all investors. The value of investments may rise or fall, and you may lose all of your invested capital. Exness shall not be liable under any circumstances for any direct or indirect losses or damages incurred by individuals or entities trading CFDs.Read more

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